Compliance Specialist

3 weeks ago

Oakland, United States Avanath Full time

**Overview**

Avanath is proud to be named one of the top property management companies to provide affordable housing for the work force.
- Cultivating the American Dream _is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities' home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work and be.

**The Role**:The primary responsibility will be to manage the re-qualifying of existing residents for continued occupancy. The individual in this position will also be required to assist in the qualification of prospective residents. The duties will vary day to day, and may be conducting interviews, processing paperwork, and interacting with various vendors and agencies. If you are looking to make a difference and leave an impact in your next role, Avanath is where you can start.

**_ The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce._**
- **An Aptitude for Connecting - **Must possess** **a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities including vendor partners, regulatory and social services partnerships. This Includes adopting a collaborative approach to create consistent favorable circumstances that foster success and effectiveness for the Organization and the communities.
- **An Authentic Attitude - **Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This Includes, but Is not limited to, seeking resources throughout the organization via the organizations' support services and senior leadership.
- **An Approach that is positive and Professional** - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff feel seen, heard and valued as you and the staff work to resolve challenges.

**Key Accountabilities**
- **Compliance Management**
- Perform file audits and identify errors and/or missing documentation.
- Conduct site visits to review resident files and implement standardization of pending and recertification files.
- Keep a log of files audited and files to be audited.
- Follow up with community managers on file audits, ensuring corrections have been completed.
- Prepare for and attend affordable and LIHTC audits performed by state and regulatory agencies.
- Field incoming inquiries from site staff with questions directly related to income and asset eligibility, rents, and property-specific compliance requirements.
- Assists with implementation of new rent and income limits and with utility allowance calculations.
- Assists with HUD annual rent increases, contract renewals, and utility allowance changes. Assists with tracking monthly HAP requests and the payment process, including correction requests.
- Other duties as required.
- **Adherence to Property Management Rules, Regulations and Guidelines**
- Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s)
- Complies with Avanath's safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
- Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining to the apartment industry.
- **Physical Demands & Working Conditions**
- The incumbent in this is classified as essential staff and is expected to report to work and adhere to all safety and business protocols.
- Frequent sitting and walking
- Travel within the region and to other business offices and events via airline, trains and automobiles
- Repetitive use of computer, keyboard, mouse, and phone
- Reading, comprehending, writing, performing calculations, communicating verbally.
- May work in an elevated site, may walk on uneven ground.
- Occasional squatting, bending neck/waist, twisting neck/waist,

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