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Customer Service Representative/retail
2 weeks ago
**Job Title: Customer Service I**
**Location (Onsite, Remote, or Hybrid?): Temecula, CA (ONSITE)**
**Contract Duration: Contract until 9/17/2024**
**Working Hours: 5am - 1:30 pm / 8:30am - 5pm**
Description:
- This position is Nonexempt.
- Hours over 40 will be paid at Time and a Half.
- 0-3 years experience required.
- Takes inbound or places outbound calls to provide information to customers.
- Utilizes a database to retrieve customer or company information.
- Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
- Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality.
- Can organize and handle calls with speed and accuracy.
- Can use multiple operating environments (Windows, DOS, Mainframe). Previous experience may be required.
**Job Type**: Contract
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
**Benefits**:
- Referral program
- Work from home
Experience level:
- 3 years
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
**Experience**:
- Customer service: 3 years (required)
- Retail: 3 years (required)
- Sales: 3 years (required)
- Inbound: 3 years (required)
- Outbound: 3 years (required)
- Microsoft Outlook: 3 years (required)
- Typing: 3 years (required)
- 10-Key 5,000 KPH: 3 years (required)
Ability to Relocate:
- Temecula, CA 92590: Relocate before starting work (required)
Work Location: In person
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