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Customer Service Representative
6 days ago
Job Title: Customer Service Representative
Location: Temecula, CA
Duration: 12 Months
Job Description
- Retail customer service experience needs to have some level of customer service dealing with the public.
- 0-3 years’ experience required.
- Takes inbound or places outbound calls to provide information to customers.
- Utilizes a database to retrieve customer or company information.
- Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
- Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality.
- Can organize and handle calls with speed and accuracy.
- Can work with complex computer applications and resource materials.
- Can use multiple operating environments (Windows, DOS, Mainframe).
- Previous experience may be required.
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