Resource Delivery Manager

1 week ago

Washington, United States Snowflake Full time

Build the future of data. Join the Snowflake team.

The primary responsibility of the **Resource Delivery Manager (RDM)** is to manage resourcing for professional services engagements across a group of regions in North America. This position will work closely with the Practice Directors, Practice Managers, and Services Delivery Managers to understand resource demand and requirements. The RDM will also provide staffing for engagements based on skills and availability.

The RDM is expected to resolve conflict with competing priorities, to be proactive, and to drive best practices. The RDM needs to balance goals that are sometimes competing including achieving target billable utilization, quality of delivery, and employee development.

The position demands a high degree of organization and attention to detail.

**AS A RESOURCE DELIVERY MANAGER AT SNOWFLAKE, YOU WILL**:

- Act as owner of the schedule and booking confirmations
- Discuss active projects and potential new business with Professional Services Management on a regular basis to understand resource demand and requirements and make recommendations based on skills match and availability
- Run weekly resource meetings and facilitate resourcing decisions, solving problems and resolving conflict/competing priorities
- Maintain resource schedules in PSA system of record
- Manage collaboration process to borrow and loan resources between regions
- Proactively identify issues for Professional Services management, including developing and distributing reports that monitor utilization (under or over)
- Work with PS management to implement action plans to resolve issues.
- Develop and drive best practices around resourcing across the organization
- Assist with development and implementation of new hire ramp up plans
- Drive PS to meet goals for billable utilization, customer sat, and quality of delivery
- Proactively analyze data and provide recommendations for areas of improvement relating to services delivery and the resource management process.

**OUR IDEAL RESOURCE DELIVERY MANAGER WILL INCLUDE**:

- 10+ years resource management or project management experience in software solutions industry
- Assertive conflict-resolution and problem-solving skills
- Highly responsive and customer focused
- Clear and concise communication in both written and verbal form
- Ability to be diplomatic or firm when necessary in order to drive business forward or obtain results
- Highly detail oriented and able to work autonomously
- Ability to manage multiple tasks and tight deadlines with confidence and ease
- Ability to prioritize and organize workload across multiple groups and time zones
- Bachelor's degree
- Every Snowflake employee is expected to follow the company's confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company's data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential._

  • Human Resources Manager

    6 days ago

    Washington, United States Camfil USA Air Filtration Company Full time

    HR Manager Washington, NC CAMFIL A GLOBAL LEADER IN AIR FILTERS AND CLEAN AIR SOLUTIONS For more than half a century, Camfil has been helping people breathe cleaner air. As a leading manufacturer of premium clean air solutions, we provide commercial and industrial systems for air filtration and air pollution control that improve worker and equipment...

  • Human Resources Manager

    1 week ago

    Washington, United States Camfil USA Air Filtration Company Full time

    HR Manager Washington, NC CAMFIL A GLOBAL LEADER IN AIR FILTERS AND CLEAN AIR SOLUTIONS For more than half a century, Camfil has been helping people breathe cleaner air. As a leading manufacturer of premium clean air solutions, we provide commercial and industrial systems for air filtration and air pollution control that improve worker and equipment...

  • Human Resource Manager

    1 week ago

    Washington, United States The HR SOURCE Full time

    Job DescriptionJob DescriptionOur client is seeking a Human Resource Manager for its Human Resources department. The Human Resource Manager will be responsible for a variety of Human Resource duties which may include recruiting, on-boarding, benefits, administering company policies, employee relations, and other Human Resource matters.Job duties include...

  • Human Resources Manager

    2 weeks ago

    Washington, United States The HR SOURCE Full time

    Our client is seeking a Human Resource Manager for its Human Resources department. The Human Resource Manager will be responsible for a variety of Human Resource duties which may include recruiting, on-boarding, benefits, administering company policies, employee relations, and other Human Resource matters.Job duties include the following (this is not an...

  • Human Resources Manager

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Washington, United States The HR SOURCE Full time

    Our client is seeking a Human Resource Manager for its Human Resources department. The Human Resource Manager will be responsible for a variety of Human Resource duties which may include recruiting, on-boarding, benefits, administering company policies, employee relations, and other Human Resource matters.Job duties include the following (this is not an...

  • Project Manager

    1 week ago

    Washington, United States LexisNexis Risk Solutions Group Full time

    ** Project-Program Management Project Manager - Public Safety Service Delivery** * Brand: LexisNexis Risk Solutions * Location: Washington, District of Columbia, United States of America **Job Overview** The Public Safety Service Delivery Project Manager position is within the Government Service Delivery organization. This role provides project management...

  • Human Resources Manager

    Found in: Appcast US C2 - 1 week ago

    Washington, United States Camfil USA Air Filtration Company Full time

    HR Manager – Washington, NC CAMFIL – A GLOBAL LEADER IN AIR FILTERS AND CLEAN AIR SOLUTIONS For more than half a century, Camfil has been helping people breathe cleaner air. As a leading manufacturer of premium clean air solutions, we provide commercial and industrial systems for air filtration and air pollution control that improve worker and equipment...

  • Human Resources Manager

    2 weeks ago

    Washington, United States Camfil USA Air Filtration Company Full time

    HR Manager – Washington, NC CAMFIL – A GLOBAL LEADER IN AIR FILTERS AND CLEAN AIR SOLUTIONS For more than half a century, Camfil has been helping people breathe cleaner air. As a leading manufacturer of premium clean air solutions, we provide commercial and industrial systems for air filtration and air pollution control that improve worker and equipment...

  • Human Resources Manager

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Washington, United States Camfil USA Air Filtration Company Full time

    HR Manager – Washington, NC CAMFIL – A GLOBAL LEADER IN AIR FILTERS AND CLEAN AIR SOLUTIONS For more than half a century, Camfil has been helping people breathe cleaner air. As a leading manufacturer of premium clean air solutions, we provide commercial and industrial systems for air filtration and air pollution control that improve worker and equipment...

  • Human Resources Specialist

    Found in: beBee S US - 2 weeks ago

    Washington, United States Legislative Branch Full time

    Summary This position serves as a Human Resources Specialist (Executive Resources Manager) and is responsible for implementing and administering talent acquisition, talent management, succession planning and performance management initiatives and activities for the AOC executive...

  • Human Resource Manager

    2 weeks ago

    Washington, United States Amida Technology Solutions Full time

    Job DescriptionJob DescriptionAmida Technology Solutions is a DC-based software services company focused on the most difficult problems in data interoperability, exchange, governance, and security. We design, develop, and deploy software solutions that collect, reconcile, and transform data for business intelligence, predictive analytics, and decision...

  • Human Resources Manager

    1 week ago

    Washington, United States Compass Pointe Consulting Full time

    OB TITLE: HR Manager LOCATION: Washington, DC DESCRIPTION: Compass Pointe has partnered with a law firm in DC looking to hire a Human Resources Manager. The HR Manager will provide support to the Chief Human Resources Officer (CHRO) and the Director of Human Resources. The HR Manager will monitor and report on labor law compliance, handle and process all...

  • Human Resources Manager

    7 days ago

    Washington, United States Community College Preparatory Academy Full time

    Company Description COMMUNITY COLLEGE PREPARATORY ACADEMY PUBLIC CHARTER SCHOOL is an adult charter school in Washington, DC that has been providing educational opportunities and career and technical certifications since 2013 to prepare students for 21st-century learning and careers. Role Description This is a full-time on-site role for a Human Resources...

  • Energy Efficiency Field Manager

    Found in: Resume Library US A2 - 1 week ago

    Seattle, Washington, United States Resource Innovations Full time

    Resource Innovations is seeking a dynamic Contractor Field Manager to join our growing team in Seattle, WA. As a Manager at Resource Innovations, you will be responsible for developing and overseeing our new Trade Ally Engagement program. This program is designed to increase the effectiveness of our utility initiatives. Your role will involve building...

  • Service Delivery Manager

    Found in: Talent US C2 - 1 week ago

    Washington, United States SAIC Full time

    Description The service delivery manager is accountable and responsible leading a team of approximately 160 professionals in the delivery and ownership of holistic customer service in support of a Federal Civilian agency with over 20,000 on-site and remote employees in over 800 locations 24/7/365 with over 17,000 laptops/desktops; 11,000 mobile devices;...

  • Human Resources Manager

    1 week ago

    Washington, United States Hillcrest Children Center Full time

    Job DescriptionJob DescriptionPosition Summary:The Human Resources Manager is responsible for the overall administration, coordination and evaluation of the HR functional areas to include recruitment and on-boarding; employee relations; benefits administration and management; training; performance management process; policy implementation, employment law...

  • Senior Manager of Digital Resources

    1 week ago

    Washington, United States Crowell & Moring Full time

    Job DescriptionJob DescriptionJob DescriptionCrowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for its representation of...

  • Service Delivery Manager/talent Acquisition

    3 days ago

    Washington, United States US Federal Solutions Full time

    Overview: **Responsibilities**: Delivery Support - Assist the Senior Delivery Manager with the execution and delivery of contracts, ensuring all aspects of service delivery are in strict compliance with the Performance Work Statement (PWS) and contractual obligations. - Assist the Senior Delivery Manager with Directing and managing a team of IT...

  • Manager, Human Resources

    2 days ago

    Washington, United States Council for Affordable Quality Healthcare Full time

    **Position Summary**: The Manager, HR is a **full-time, remote, exempt position** and reports to the Vice President, Human Resources. **Specific Responsibilities**: - Prepare, develop, implement, and execute a comprehensive internal change management communications program to share key messages, increase awareness, and create excitement for all CAQH...

  • Deputy Director, Office of Resource Management

    Found in: beBee S US - 2 weeks ago

    Washington, United States Non-Departmental Agency Full time

    Summary This Senior Executive Service (SES) position is in the Office of Research and Development, Office of Resource Management. About ORD. This is an office-centered position--you must physically report to one of the duty stations stated in this announcement on a regular basis...