Housing Management Assistant
4 weeks ago
**Duties**:
- You will plan, organize, and perform work required to ensure proper customer service and compliance with appropriate mandates of the housing program.
- You will perform standard housing management functions that compose several segments of a broader project or program assignment.
- You will receive and process complaints and related investigations concerning residents to leadership.
- You will participate in regular or periodic deficiency reviews, assemble facts, evaluate information, prepare draft reports and answer to correspondence.
- You will process requests for permanent and temporary quarters.
- You will counsel applicants regarding the availability, type, and size of quarters.
- You will schedule and coordinate the maintenance, repair, or other work required and conduct follow-up inspections to verify that discrepancies are corrected.
- You will monitor maintenance, property management, and service contracts.
- You will conduct evaluations, assessments, walk-through inspections and report requirements to higher-level management for contract performance ratings and compliance.
**Requirements**:
**Conditions of Employment**:
- Must be a US Citizen.
- Must be determined suitable for federal employment.
- Must participate in the direct deposit pay program.
- New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
- Males born after 12-31-59 must be registered for Selective Service.
- This is a bargaining unit position.
- You will be required to possess and maintain a current valid United States driver’s license.
**Qualifications**:
- Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-5 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following**:Commutation skills, basic understanding of housing management, writing skills, able to draft official correspondence, working with and advocating for residents while maintaining a fair balance with Property Managers. Problem salving.**
- Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
**Education**:
**You may also meet the minimum qualifications through one of the following**:
1 full year of graduate level education
- or_
superior academic achievement
or
Have a combination of specialized experience and education that equates to one year of experience. Your percentage of the required education plus your percentage of the required experience equal 100 percent.
**Additional information**:
This position is eligible for part time, substantial or ad-hoc telework at the discretion of management.
This position is covered by the Department of Defense Priority Placement Program.
Several vacancies may be filled.
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
**How You Will Be Evaluated**:
You will be evaluated for this job based on how well you meet the qualifications above.
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.
As vacancies occur, the Human Resources Office will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this flyer. You will be rated based on the information provided in your resume, along with your supporting documentation.
If selected, you may be required to provide additional supporting documentation.
If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifi
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