Associate Registrar, Annandale Campus

1 month ago

Fairfax County VA, United States Northern VA Community College Full time

Posting Summary

**Working Title**
- Associate Registrar, Annandale Campus**Role Title**
- Education Support Spec III**Role Code**
- 29144-FP**FLSA**
- Exempt**Pay Band**
- 04**Position Number**
- 28000537**Agency**
- Northern VA Community College**Division**
- NV280-Office of Student Services**Work Location**
- Fairfax County - 059**Hiring Range**
- $65,000-$75,000**Emergency/Essential Personnel**
- No**EEO Category**
- B-Professional**Full Time or Part Time**
- Full Time- Yes**Does this position have a bilingual or multilingual skill requirement or preference?**
- No**Work Schedule**
- Monday - Friday, with occasional weekends**Sensitive Position**
- No**General Description**:
The Associate Registrar effectively manages the Annandale Enrollment Services Center, ensuring accurate and timely information is provided to new, current, and returning students on a broad spectrum of student services. Hires, trains, and supervises Enrollment Services Center staff members. Handle highly sensitive and complex issues confidentially and in keeping with college and VCCS policies. Processes subpoenas in a timely manner and follow all legal guidelines associated with FERPA and other laws.
- **Duties and Tasks**:

- Leads and directs staff to promote and sustain excellent and efficient operation of the registrar’s office.
- Serves as a member of the college-wide Registrar/Associate Registrars’ Work Group and represent the Annandale Campus in registrars’ monthly meetings.
- Serves as the final review point for Level I the Domicile Appeals.
- Executes special assignments and operations that require restricted SIS access for Social Security number updates, grade changes and various audits;
- Manages the campus senior citizen enrollment and advising process.
- Represents the College in court proceedings when required by subpoenas.
- Fosters collaborative working relationships with academic deans, registrars, business managers, CRO staff members and other colleagues.
- Handles all complex Level 1 appeals and incoming domicile cases personally and provide training to staff on domicile determination.
- Conducts outreach programs within the college, community, and with high schools as requested.
- Coordinates the office’s participation in NOVA information sessions, college fairs, high school fairs, transfer fairs and other outreach events as assigned.
- Provides advising to students on international admissions, academics, domicile, FERPA, and college policies and procedures.
- Remains current on degree programs and test interpretation to provide accurate advising information. Assists with student orientation sessions.
- Mentors staff members.
- Follows college’s guidelines and procedures to ensure proper changes in grades.
- Maintains current information on academic renewal, repeat policies, etc. and communicate those policies clearly to students, faculty, and staff members.
- Ensures accurate and timely completion of enrollment verification, grade changes, weekly audits, academic renewals, CRT reports handled by registrar.
- Collaborates with the Central Records Office when inquiries arise about transcripts and graduation audits.
- Ensures student problems are resolved efficiently and effectively.
- Consults with appropriate college and campus departments in resolving student issues.
- Ensures accurate and timely entry of transfer credits and test scores.

**Special Assignments**

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

**KSA's/Required Qualifications**

**Required KSAs**:

- Excellent customer service skills.
- Strong oral and written communication skills.
- Knowledge of student Information Systems and other information technology tools.
- Knowledge of domicile guidelines.
- Knowledge of international student visa requirements and SEVIS.
- Knowledge of relevant state and federal regulations including FERPA.

**Minimum Qualifications**:

- Experience working in a college or university Registrar’s office.
- Supervisory experience in an office setting.
- Available to work one evening per week.

**Additional Considerations**

**Additional Considerations**:

- Proficient in English and a second language.
- Experience working in higher education,
- Experience advising students.
- Experience using student information systems.

**Operation of a State Vehicle**
- No**Supervises Employees**
- Yes**Required Travel**
- N/APosting Detail Information

**Posting Number**
- CLS_2978P**Recruitment Type**
- General Public - G**Number of Vacancies**
- 1**Position End Date (if temporary)**

**Job Open Date**
- 04/22/2024**Job Close Date**
- 05/08/2024**Open Until Filled**
- No**Agency Website**

**Contact Name**

**Phone Number**

**Special Instructions to Applicants**Additional Information**
- Northern Virginia Community College (NOVA) is the largest public institution of higher education in the Co

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