Veterans & Military Program Advisor

2 weeks ago

Fairfax County VA, United States Northern VA Community College Full time

Posting Summary

**Working Title**
- Veterans & Military Program Advisor**Role Title**
- Education Support Spec III**Role Code**
- 29144-FP**FLSA**
- Exempt**Pay Band**
- 04**Position Number**
- 28000742**Agency**
- Northern VA Community College**Division**
- NV280-Office of Student Services**Work Location**
- Fairfax County - 059**Hiring Range**
- $55,000 - $65,000**Emergency/Essential Personnel**
- No**EEO Category**
- E-Paraprofessional**Full Time or Part Time**
- Full Time- No**Does this position have a bilingual or multilingual skill requirement or preference?**
- No**Work Schedule**
- Based upon agency needs.
- 8:30am-5pm.
- One late night a week.**Sensitive Position**
- No**General Description**:
The Campus Military and Veterans Program Advisor advises military and veterans students on benefit advising and appropriate course selection as it relates to using their military benefits. **_This position will support the Annandale Veteran Success Center providing in-person services._** The position primarily requires the daily student walk-in advising duties, virtual appointment for military and veterans students. This position will require working one late night duty, per week. The position requires supervising the veterans/federal work-study program, and provide office coverage at other campus locations when necessary.
- **Duties and Tasks**:

- Advise military/veterans students regarding available veterans’ educational benefits and advise students with course selections.
- Assisting students with completing necessary forms relating to their military benefits.
- Provide students with the appropriate resources to ensure student success.
- Assist veterans and military related students’ with using the online enrollment certification, monitor enrollment changes, and support the Office of Military and Veterans Services with reporting VA federal requirements.
- To coordinate outreach efforts to include but not limited to orientation sessions, military/veterans Discovery NOVA Days, programs that support veteran students, and veterans groups and organizations, and plan campus activities to support the campus military program.
- To work collaboratively with other student service offices, central school certifying officials, and Office of Military and Veterans Services personnel to provide a coordinated effort to support veteran/military students.

**Special Assignments**

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

**KSA's/Required Qualifications**

**Required KSAs**:

- In-depth knowledge of both military/veteran education benefits and higher education communities.
- In-depth knowledge of DoD/VA regulations concerning higher education and certifying programs.
- Knowledge of higher education enrollment processes, specifically for military/veterans programs.
- Ability to work independently, prioritize workload, and anticipate and meet deadlines.
- Ability to accurately perform detail work with numerical data utilizing prescribed procedures.
- Ability to research, investigate, analyze, reconcile, and evaluate data.
- Demonstrated ability to communicate with a diverse public and to handle complex situations under pressure.
- Demonstrated ability to work on a one-to-one basis with students.
- Ability to interpret and explain academic and administrative policies and procedures.
- Ability to interact and advise students of diverse backgrounds and needs in higher education setting.
- Ability to advise individuals in an educational setting with personal issues that may hinder academic success.
- Knowledge of and belief in the mission of a comprehensive community college, particular as it relates to advising and student support services.
- Demonstrated and understanding of student assessment, education and career planning, registration and retention principles and practices.
- Demonstrated oral, written, group communication and customer relation skills.
- Demonstrated ability to solve problems using strong analytical and critical thinking skills.
- Demonstrated ability to multi-task in a fast paced student environment.
- Knowledge of the DoD active duty, Reserve, National Guard, Coast Guard, veterans’ an family members education benefits.
- Ability to work accurately with details with a 10% error rating, construct records both paper and electronic, make date entries using Navigate, track curriculum changes, and safeguard records from initial enrollment through graduation.
- Ability to utilize Perceptive Content for record storage and retrieval.

**Minimum Qualifications**:

- A valid driver’s license.
- Experience and knowledge of veterans programs and procedures.

**Additional Considerations**

**Additional Considerations**:

- Experience advising health/medical related programs; working in a college setting and advising military/veterans population.
- Prior U.S. Military Services

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