Shipping Clerk Lead

4 weeks ago

Industry, United States Ardmore Home Design Full time

**About the Company**

Ardmore Home Design (AHD), founded in 2008, is a privately-owned, fast-paced, entrepreneurial company where we value people with strong skills to make our products and processes better every day. We design, sell and distribute luxury home décor to interior designers as well as boutique/luxury retailers globally. The AHD family of wholesale brands includes Made Goods (flagship furniture made from unique materials); Pigeon & Poodle (home and bath accessories); Blue Pheasant (handcrafted tabletop products) and Thucassi (artisanal candles and fragrances).

The Shipping Clerk Power Lines Lead oversees the Power Lines shipping clerk team ensuring all shipping orders within our ERP and shipping software systems are prioritized and processed properly.

**What you can offer us**:

- Assisting Clerk team with Processing Orders, Rate Quotes, Document printing, and any other support Clerk’s need
- Process special project orders, creating appropriate labels and documents and working with Account Manager’s on completing these orders by their deadlines
- Monitoring Daily reports, making sure all orders are being processed within ship window and communicating with team if orders are not meeting deadlines
- Working with Picking and Packing Leads, communicating concerns and monitoring daily order flow.
- Communicating with Account Managers in the warehouse portal, making sure all requests are responded to in the appropriate time period.
- Developing and Updating Training documents; working with management making sure all documents for clerks and special projects are accurate and up to date.
- Work with management on daily processes, provide input and find ways to solve bottlenecks in processes.
- Coordinate logistics needs with external customs broker, freight forwarder and drayage carrier.
- Track and trace containers from origin to destination and communicate any delays to all parties involved.
- Approve production bookings from origin forwarder/agents with direction from production team.
- Ensure production orders and documentation are in compliance with customs requirements for import to Unites States.
- Handle and resolve and issues or delays related to shipments, coordinating with relevant parties for effective solutions.
- Review import broker/custom documentation (knowledge of HTS codes is helpful but not required) on a regular basis
- Coordinate schedules and approve delivery appointments with drayage carriers and receiving warehouse from port to company for inbound receiving
- Coordinate International parcel shipments (FedEx, DHL, UPS)
- Communicate with affiliated departments and teams regarding timelines for incoming production shipments and container loads.

**What we can offer you**
- Work in a fast-paced warehouse environment.
- Work with a cash positive company that operates in luxury market.
- Monday through Friday work schedule.
- First shift schedule.
- 3 weeks paid time off and 6 paid holidays
- 6% annual 401k contributions

**Qualifications**:

- Leadership
- High level of computer proficiency (MS Office, Shipping Portals)
- Organization
- Strong prioritization ability
- Strong verbal and written communication skills
- Problem solving
- Attention to detail
- High school diploma or GED equivalent

**Lead Responsibility**:
This position provides direct leadership to employees of the Shipping Department and is responsible for the performance of the employees and the accuracy of all orders shipped.

**Position Type/Expected Hours of Work**:
This is a full-time position; work schedule is Monday through Friday; hours are typically 7AM to 4PM, however may occasionally require to start as early as 6AM and may occasionally end as late as 6PM.

**Physical Requirements**:
The physical demands described here are representative of those that are required by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
- The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
- Ability to work in open environment with fluctuating temperatures and standard lighting.
- Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
- Required to use stairwells to attend meetings and engage with employees on multiple floors throughout building.

**Other Considerations**:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonabl

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