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Academic Advisor

3 months ago

Washington, United States Johns Hopkins University Full time

Johns Hopkins University's Advanced Academic Programs (AAP), seated within the Krieger School of Arts and Sciences (KSAS), is seeking an **_Academic Advisor_**. The Academic Advisor works closely with a caseload of graduate students, and assists them holistically with academic planning, course registration, academic strategies, selecting programs, and concentrations, and developing post-graduation plans. This role troubleshoots academic problems, monitors academic progress and academic standing, and advises on policies and procedures. The standard working hours are Monday - Friday, 8:30 a.m. - 5:00 p.m.; however, occasional evenings and weekends are required to accommodate special events.

**Specific Duties & Responsibilities**
- Academic Advising_
- Help students navigate their academic experience by assisting with proactive academic planning, creative problem-solving, and connections to academic resources.
- Work with students holistically to help them meet their personal and academic goals and to help find solutions for personal, social, financial, and academic probations.
- Assist students with course registration, academic strategies, selecting programs and concentrations, and developing post-graduation plans.
- Track student progress by generating reports, examining student data, and connecting with students about registration, grades, and graduation to support their success and retention. View and manage early warning flags by providing outreach to students and communicating with faculty.
- Troubleshoot problems with registration and refer students to support services to facilitate success.
- Advise students on academic opportunities and requirements, policies, and procedures.
- Provide early interventions, identifying and communicating with "high priority" students identified by faculty in each academic term.
- May meet with students on academic probation and those whose suspension has been reinstated to conduct a self-assessment and academic success plan.
- Monitor students' academic progress to advise them of their academic standing.
- Communicate to students the process and deadlines for graduation processing.
- Create and maintain accurate academic records through degree audit software and SIS, document student meetings and notes in the student information database.
- Assist students with the registration process, understanding the sequencing of classes and clarifying degree requirements.
- Complete administrative tasks related to Office of International Services (OIS) policies/procedures.
- Programming, Projects, & Collaboration_
- Conduct group advising sessions, advising workshops, and/or co-sponsor events with faculty and other support offices.
- Work closely with key campus partners (Registrar, Life Design, Financial Aid, Student Affairs, etc.) to ensure that this role functions effectively in connecting advisees to campus resources.
- Participate in advisory and campus-wide working groups and committees.
- Work on projects to continually improve the service of academic advising and the training and development of academic advisors.
- Assist with planning and implementation of departmental programs, orientations, events, etc.
- _ Other Duties Assigned_

**Special Knowledge, Skills, & Abilities**
- Demonstrated passion for working with highly talented, socially and culturally diverse student populations.
- Ability to use appropriate judgment when dealing with sensitive issues.
- Exceptional interpersonal, oral, public speaking, writing, and listening skills.
- Excellent ability to work collaboratively with students, faculty members, and staff at all levels.
- Demonstrated capacity to work effectively with people from diverse backgrounds and to foster sensitivity to diversity and an inclusive campus and community culture.
- Proven ability to cultivate trust and credibility with colleagues and to build positive and effective relationships.
- Proven track record of establishing strategic relationships to strengthen program and service delivery.
- Ability to effectively present information to learners.

**Minimum Qualifications**
- Master's Degree.
- Three years experience.
- Additional experience may substitute for advanced education, to the extent permitted by the JHU equivalency formula.

**Preferred Qualifications**
- Master's Degree in higher education, student affairs, educational leadership, or related area of study.
- Previous experience working with international students.
- Previous experience working with online student populations.
- Knowledge of graduate student development.

Classified Title: Academic Advisor
Role/Level/Range: ACRP/04/MD
Starting Salary Range: $55,200 - $75,900 - $96,600 Annually (Commensurate with experience)
Employee group: Full Time
Schedule: M-F, 8:30 a.m. to 5 p.m. Occasional evenings and weekends to accommodate special events are required.
Exempt Status: Exempt
Location: Hybrid/District of Columbia
Department name: AAP Student Services
Personnel area: School