![SkyViewTek](https://media.trabajo.org/img/noimg.jpg)
Scheduling Coordinator
6 days ago
Overview:
SkyViewTek provides businesses (with 20 employees and up to 100+ users) with I.T. Services and Cyber Security. We are in search of Scheduler to handle our dispatching and customer service in a fast-paced environment.
**Duties**:
Coordinate schedule of our technicians / engineers for remote sessions or onsite service for our clients, monitor and update the tickets with / for our technicians throughout the day, and update clients until the ticket is resolved and ensure customer is satisfied.
- Top-notch time management and prioritization skills, multi-tasking, scheduling. Update timesheet in detail throughout the day.
- Great organizational skills, with geographic knowledge of Philadelphia suburbs.
- Excellent communications skills - with a significant amount of phone answering.
You will not be a technology expert but be able to ask troubleshooting questions - like what is the error message you see on your screen - so that you can alert our technicians who will work with the user.
NOTE: You must currently resident in the Philadelphia area. Work from home but commute to office in Malvern, PA, once or twice per month for team meetings.
Pay: $20.94 - $25.22 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: Hybrid remote in Malvern, PA 19355
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