Scheduling Coordinator

6 days ago


Malvern, United States SkyViewTek Full time

Overview:
SkyViewTek provides businesses (with 20 employees and up to 100+ users) with I.T. Services and Cyber Security. We are in search of Scheduler to handle our dispatching and customer service in a fast-paced environment.

**Duties**:
Coordinate schedule of our technicians / engineers for remote sessions or onsite service for our clients, monitor and update the tickets with / for our technicians throughout the day, and update clients until the ticket is resolved and ensure customer is satisfied.
- Top-notch time management and prioritization skills, multi-tasking, scheduling. Update timesheet in detail throughout the day.
- Great organizational skills, with geographic knowledge of Philadelphia suburbs.
- Excellent communications skills - with a significant amount of phone answering.

You will not be a technology expert but be able to ask troubleshooting questions - like what is the error message you see on your screen - so that you can alert our technicians who will work with the user.

NOTE: You must currently resident in the Philadelphia area. Work from home but commute to office in Malvern, PA, once or twice per month for team meetings.

Pay: $20.94 - $25.22 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: Hybrid remote in Malvern, PA 19355


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