Manager, Product Manager: Premium Products

2 weeks ago

McLean, United States Capital One Full time

Center 1 (19052), United States of America, McLean, Virginia

Manager, Product Manager: Premium Products & Experiences, Rewards

**Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.**:
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**We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.**:
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**We are looking for a Product Manager to join our team in the Rewards & Benefits Team in Premium Products. The Rewards & Benefits CX Team is focused on helping card customers more easily engage with, understand and use their rewards and benefits. In this role you’ll be the Product lead for the next generation of rewards strategies focused on driving enterprise-wide loyalty beyond card.**:
**_ In this role, you’ll be expected to demonstrate proficiency in four key areas_**:
**_ Technology Driven_**:

- ** You’ll understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems**:

- ** You’ll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside the Tech Lead**:

- ** You’ll co-create technical solutions along with the Tech Lead, contributing to decisions around when it is appropriate to leverage Enterprise platforms, external solutions, or to build brand new technical components from scratch**:
**_ Business Focused_**:

- ** You’ll own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes**:

- ** You’ll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team**:
**_ Transformational Leadership_**:

- ** You’ll develop and communicate a 6-month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence**:

- ** You’ll contribute to team culture by sharing your unique experiences with your team & partners and be willing to share your perspective & learn the perspective of others**:
**_ Human Centered_**:

- ** You’ll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming**:

- ** You’ll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria**:
**As a Product Manager, you will**:

- ** Deliver Product Strategy and go to market plan for Rewards CX strategy**:

- ** Owning the KPIs and roadmap/backlog for rewards redemptions modernization**:

- ** Work closely with business partners to understand value and leverage of potential new features to inform recommendations; measure success and value of new features**:

- ** Working closely with tech partners to balance flatform investment and well-managed initiatives with business intent to ensure continued growth while effectively managing risk**:

- ** Manage a tech team, leading the delivery of high-priority & complex data integrations that power key customer-facing touchpoints, partnering with internal stakeholders**:

- ** Dream up and deliver on new features and experiences, developing the product strategy and backlog for Capital One in close partnership with our business peers**:
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**Basic Qualifications**:

- ** Bachelor’s Degree or military experience**:

- ** At least 3 years of product management experience or at least 2 years of experience in product design, agile delivery, business analysis, data science, or software engineering**:
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**Preferred Qualifications**:

- ** Bachelor’s Degree in Business, Computer Science, or Engineering**:

- ** MBA or Master’s degree**:

- ** At least 5 years of experience in Agile product management**:
**At this time, Capital One will not sponsor a new applicant for employment authorization for this position.**:
New York City (Hybrid On-Site):
$163,300 - $186,400 for Product Management

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of hea

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