Manager, Product Management, Premium Products

2 weeks ago

McLean, United States Capital One Full time

Center 1 (19052), United States of America, McLean, Virginia

Manager, Product Management, Premium Products & Experiences: Consumer Spend Experiences

Manager, Product Management - Consumer Spend Experiences

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Role Overview

Are you passionate about helping millions of customers understand, manage, and improve their financial habits and well-being? Do you strive to deliver significant, measurable business impact by leading a team through discovery, design, and development of scaled products? Do you live for great experiences, always trying new products, reflecting on the evolution of the digital and physical solutions that power your everyday life?

If you answered yes to all of these questions, this is the role for you.

In this role, you will manage a tech team, delivering high-priority and customer-facing digital capabilities focused on fueling customer spending and enhanced money management. You will work in partnership with product managers, design and partner teams across the enterprise to define new features, identify requirements and drive them through delivery. You will have full Product Owner authority for a critical agile team to bring new experiences to life.
- In this role, you’ll be expected to demonstrate proficiency in four key areas_
- _ Human Centered_
- You’ll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming
- You’ll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria
- You’ll obsess over UX/UI patterns and seek to create world class, omni-channel experiences
- _ Business Focused_
- You’ll own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes
- You’ll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team
- _ Technology Driven_
- You’ll understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems
- You’ll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead
- You’ll deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing
- _ Transformational Leadership_
- You’ll develop and communicate a 6-month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence
- You’ll Contribute to team culture and recruiting by leading activities to attract and retain top talent and mentoring and developing junior product associates

We want you if you are:

- Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.
- Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.
- Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
- Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
- Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Basic Qualifications:

- Bachelor’s Degree or military experience
- At least 3 years of product management experience or at least 2 years of exp

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