Client Care Representative

4 weeks ago


Hempstead, United States DeCillo Equine Full time

Overview:
De Cillo Equine Clinic is an Equine-only Veterinary Clinic. We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Representative/Receptionist. As a Customer Support Representative, you will be responsible for providing exceptional support and assistance to our valued customers. This is a full-time position with opportunities for growth and advancement.

**Responsibilities**:

- Respond to customer inquiries and provide timely and accurate solutions
- Greet customers as they enter the clinic
- Answer phones and set appointments for clinic appointments and phone calls
- Collaborate with internal teams to schedule appropriate times and escalate emergencies
- Maintain detailed records of customer interactions and transactions
- Confirm appointments for following day
- Prepare appointment sheets for each doctor every morning
- Build strong relationships with customers to ensure their satisfaction and loyalty

**Skills**:

- Relationship building skills
- Phone Skills
- Attention to detail
- Ability to handle changing priorities
- Basic Math Skills
- Ability to self-manage

You must live within 20 miles of the clinic which is located in Hempstead, TX 77445.

Pay: $16.68 - $17.71 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Vision insurance

Ability to Relocate:

- Hempstead, TX 77445: Relocate before starting work (required)

Work Location: In person



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