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Patient Service Representative
3 months ago
Description:
At **Clinical Associates**, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in 10 areas of practice, from cardiology to podiatry. We also offer unique services like our ambulatory surgery center and nuclear stress testing facility.
Our more than 40 physicians, specialists and credentialed health care providers are assisted by 175 trained support staff. We do our best to take care of everything for our patients - records, scheduling appointments, coordinating with providers and specialists, and each of our offices has laboratory centers for tests and blood work on site.
**Shift**
**7.5 - 8.0 Hours Daily**
**Requires Flexibility to work Monday - Friday between the hours of 7:30am - 5:00pm**
**WHAT YOU WILL DO**:
The Patient Service Representative (aka PSR) is the first point of contact and provides a professional, supportive, and nurturing experience for patients, visitors and colleagues via telephone and/or in person.
- Identifies and quickly assesses nature of call and acts appropriately to provide prompt patient service.
- Schedules patient appointments.
- Understands the electronic insurance verification system (Real Med) and checks patient eligibility of scheduled patients daily and completes or corrects any eligibility issues before the scheduled appointment.
**Requirements**:
**WHAT YOU WILL BRING**:
- ** High School Diploma or G.E.D.**:
- ** Medical Office experience is preferred.**:
- ** Excellent patient care and customer service skills.**
**WHY YOU'LL LOVE US**:
- PTO
- Medical, vision and dental benefits
- Life Insurance
- Long Term Disability
- Paid Holidays
- 401K
**_ Clinical Associates is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law._
