Member Service Representative I/II
1 day ago
Municipal Employees Credit Union of Baltimore, Inc. is seeking a highly skilled Member Service Representative I/II to join our team. As a Member Service Representative, you will serve as a liaison between the credit union and its members, providing exceptional customer service and support.
Key Responsibilities- Member Service: Provide accurate account information, open new accounts, resolve issues, and professionally handle member inquiries face-to-face.
- Transactional Services: Offer a variety of services for members' accounts on deposit and loan products.
- Financial Services: Recognize additional financial service needs of members and promote and explain these services/products to them.
- Teller Functions: Assist with Teller functions and conduct on-the-job training for MSR I.
- Education: High School diploma, general studies required.
- Experience: 12-18 months Teller/Member Service required.
- Background: Financial services background preferred, proficient in the lending process including input and maintenance.
- Communication: Proficient written and oral communication skills.
- Business Development: Participation in Business Development activities required.
Municipal Employees Credit Union of Baltimore, Inc. is an equal opportunity/affirmative action employer. We are committed to providing a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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Customer Service Associate I/II
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Pikesville, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full timePOSITION OVERVIEW:Customer Service Associate I: In this role, you will serve as a vital link between the credit union and its members, ensuring member satisfaction by effectively addressing their needs and inquiries. You will provide precise account details as requested and share information regarding various credit union offerings to both existing and...
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Customer Service Associate I/II
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Pikesville, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full timePosition OverviewBRANCH LOCATIONCommerce Center BranchFULL-TIME (INCLUDES SATURDAYS)ROLE SUMMARY:MSR I: Under general supervision, serve as a key representative for the credit union, ensuring member satisfaction by effectively addressing their needs and inquiries. Deliver precise account details as requested and inform members and potential members about...
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Customer Service Associate I/II
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Pikesville, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full timePOSITION OVERVIEW:Customer Service Associate I: Under general oversight, serve as a key point of contact for the credit union, ensuring member satisfaction by effectively addressing inquiries and fulfilling requests. Deliver precise account details as needed and share insights about the various credit union offerings to both current and potential members....
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Customer Service Associate I/II
2 weeks ago
Pikesville, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full timePOSITION OVERVIEW:Customer Service Associate I: In this role, you will operate under general guidance, serving as a key point of contact for the credit union to foster member loyalty by effectively addressing the needs and inquiries of our members. You will provide precise account details as requested and share information regarding the various financial...
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Customer Service Associate I/II
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Pikesville, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full timePosition OverviewBranch Location: Commerce Center BranchEmployment Type: Full-Time (Includes Saturdays)Role Summary:Customer Service Associate I: In this role, you will operate under general supervision, serving as a key point of contact for the credit union, dedicated to fostering member loyalty by effectively addressing member needs and inquiries. You will...
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Customer Service Associate I/II
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Pikesville, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full timePosition OverviewBRANCH LOCATIONCommerce Center BranchFULL-TIME (INCLUDES SATURDAYS)ROLE SUMMARY:MSR I: In this role, you will operate under general oversight, serving as a key point of contact for the credit union, ensuring member satisfaction by effectively addressing their needs and inquiries. You will deliver precise account details as requested and...
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