Tupss Special Venues Sales Manager

3 weeks ago

San Diego, United States UNITED PARCEL SERVICE Full time

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

The TUPSS Special Venues Sales Manager develops and implements the National Sales and Growth Strategy for The UPS Store nontraditional centers in the United States. Nontraditional centers are located in hotels, convention centers, universities, military bases, store in store locations, office buildings, and other locations. He/She manages national relationships with hotel chains, large retailers, corporate REITs (Real Estate Investment Trusts), hotel ownership groups, area franchisees in the TUPSS network, and university executives. This position manages the sales activity of the nontraditional development sales team and manages projects that assist the franchisor to innovate and stay relevant in the university and hospitality marketplace. He/She manages information that assists in building optimum sales force performance and compiles performance data to analyze sales trends. The TUPSS Special Venues Sales Manager manages budgets, resources, and ensures essential job functions are being completed. This position manages others.

**Job Duties**

**Oversees Sales Activities, Resources, and Systems**
- Manages nontraditional sales activity funnel to make sure all franchise sales deals are progressing on time and appropriately according to franchise standards.
- Reviews system process improvements with management to justify expenditures in the budget.
- Documents identified system process improvements.
- Conducts status meetings to review sales activities, redistribute work and resources, and review sales deals in the funnel.
- Solicits feedback from cross-functional partners to determine potential limitations and solutions for process improvements within the department.
- Manages people on national level-nontraditional sales team.

**Manages Projects**
- Manages project lifecycles, including project scope, resources, schedule, initiation, start-up/design, building, and deployment to see projects from beginning-to-end.
- Forwards project documents to stakeholders to obtain sign-off, agreement on project cost, and needed resources.
- Develops project plans (i.e., detailed plan, milestones, and work breakdown structures) and assigns tasks to resources to ensure that the project will be completed on time and according to specifications.
- Ensures affected functions or groups are identified and works with them to negotiate process changes, ownership of processes, and to manage project impact.
- Designs and implements communication plans to ensure those affected by projects are informed and updated.
- Follows up with assigned resources formally (e.g., status meetings, etc.) and informally to continuously manage the productivity of the team, project timelines, and deliverables.
- Balances multiple projects and deployment schedules to meet stakeholder goals and expectations.

**Guides Training and Development**
- Identifies training needs to ensure an effective and efficient workforce.
- Defines and coordinates sales training programs that enable staff to achieve their potential and support company sales objectives.
- Provides training opportunities to support skill and career development.
- Monitors training progress, provides feedback, and creates opportunities to support the growth and career development of the staff.
- Reviews systems to identify enhancements and updates to increase efficiency and effectiveness.
- Delivers training to internal staff and external stakeholders on process and system enhancements to ensure effective implementations.

**Manages Data Analysis**
- Modifies the sales funnel to display latest sales trends (e.g., weekly performance, sales funnel, etc.).
- Evaluates and analyzes data to determine additional methods and approaches for improved team performance.
- Analyzes data to assess strategic business opportunities, identify key sales performance drivers, and compare current performance against sales objectives.

**Oversees National Client Relationships**
- Identifies national retailers, hotel ownership groups, hotel chains, university associations, convention center management organizations, Army, Air Force, and Navy Service groups to develop relationships and grow nontraditional strategy.
- Maintains relationships with national clients, manages customer expectations, and contributes to sustaining a high level of customer satisfaction.
- Meets with C-level executives to promote the brand and develop franchising and operational agreements.
- Works with area franchisee network to provide opportunities for them to grow nontraditional locations in th

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