Apparel Customer Service

4 weeks ago


Los Angeles, United States Withered Tree, LLC Full time

**Job Title**: Apparel Customer Service (Allocation) / Routing Coordinator

**Company**: Withered Tree

**Location**: Hollywood, CA (In office and Hybrid Opportunity)

**About Withered Tree**:
Join the team at Withered Tree, where fashion meets accessibility Established in 2015, Withered Tree has quickly become a leading name in the fashion design industry, catering to the men's, women's, and children's markets across the US. Our mission is clear: to provide high-quality fashion at prices that make sense, ensuring that every American can look and feel their best. Operating within a fast-paced, family-run environment, Withered Tree stands as a beacon for those passionate about fashion and looking to make a tangible impact in the industry. We are a primary supplier for key US retailers and maintain robust relationships with top-tier overseas suppliers in China, India, and Bangladesh. Our team members are our greatest asset, and we are committed to their holistic development, both personally and professionally.

**Position Overview**:
The Apparel Customer Service (Allocation) / Routing Coordinator at Withered Tree plays a pivotal role in ensuring seamless order allocation and routing processes. This position requires an individual with experience in the apparel industry, a strong customer service orientation, and impeccable attention to detail.

**Key Responsibilities**:

- Serve as the focal point for order allocation, working closely with production to track goods and ensure timely fulfillment.
- Communicate effectively with buyers regarding order status and any relevant updates.
- Collaborate closely with the receiving team to coordinate allocation efforts.
- Perform order allocation (picking) tasks accurately and efficiently.
- Maintain a general understanding of routing portals, with the willingness to undergo training for further proficiency.

**Required Qualifications**:

- Minimum 3 years of experience in the apparel industry.
- Proficiency in non-EDI customer service operations, with a focus on domestic processes.
- Familiarity with WMS systems, preferably AIMS, Blue Cherry, Full Circle, or PAS.
- Experience with Full Circle order processing, including entry, picking (allocation), invoicing, and RMA/CRM.
- Knowledge of guidelines for retailers such as Ross, Burl, Bealls, or similar.
- Demonstrated ability to deliver top-level customer service.
- Impeccable attention to detail.

**Preferred Qualifications (Non-required)**:

- Understanding of import/full package processes.
- AIMS 360 certification.
- Experience with Amazon FBA operations.

**Why Join Withered Tree?**
At Withered Tree, we don't just offer a job; we offer a career with a clear path for growth and development. With semi-annual reviews and clearly defined goals, we're invested in your professional journey. You'll be joining a dedicated, close-knit team that values each member's contribution and works together to achieve success. Withered Tree offers a casual, relaxed, open, yet high-performance work culture that empowers each team member to maximize their own success. If you're ready to take your career in the fashion industry to the next level, we want to hear from you.

**How to Apply**:
Pay: $52,000.00 - $58,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
- Work from home

Experience level:

- 3 years

Shift:

- Day shift
- Morning shift

Weekly day range:

- Monday to Friday

Work setting:

- Hybrid work
- Office

Work Location: Hybrid remote in Los Angeles, CA 90028



  • Los Angeles, United States ByDonna.M Full time

    We are a boutique design studio manufacturing domestic women's apparel in DTLA Arts District. This position plays a pivotal role wearing many different hats, from production coordinator, creating production reports, managing contractors, to shipping, and customer service. Knowing all aspects and step-by-step production coordination and garment construction...


  • Los Angeles, United States Clothing Illustrated Full time

    **Apparel Customer Service associate** This person is highly motivated, likes challenges, collaborative, committed to delivering high quality work. If this sounds like you, Lovestitch is seeking a Customer Service Associate! **Responsibilities**: - Answers incoming customer phone calls - Process incoming customer orders - Enforce company return policy -...


  • Los Angeles, United States Supasoft Apparel Full time

    Job Title: Print-on-Demand Account ManagerCompany: Supasoft ApparelWorkplace Type: HybridAbout Us:Supasoft Apparel is an emerging player in the blank apparel industry, dedicated to providing high-quality, versatile clothing to businesses, creatives, and individuals alike. At Supasoft Apparel, we strive to be the go-to source for blank canvases that inspire...

  • Senior Buyer

    6 days ago


    Los Angeles, United States Shein Distribution Corporation Full time

    Job Title : Senior Buyer I Reports to: Head of Merchandise Job Location : Los Angeles, CA, USA Job Class: Exempt About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from...


  • Los Angeles, United States J & G INC Full time

    J&G Inc is a reputable apparel manufacturer situated in the heart of downtown Los Angeles. We specialize in creating fashionable women's apparel that keeps up with the latest trends. With a decade of industry experience, we have established ourselves as a trusted and reliable business in the fashion sector. **Qualifications**: - Familiar with both...

  • Designer, Apparel

    2 days ago


    Los Angeles, United States Forever 21 Full time

    Overview: Forever 21 is a fashion industry leader making the latest trends accessible to all while inspiring unique style and confidence. With a renewed focus on the customer experience, the brand offers high style designs and fashion basics with compelling values and a dynamic store environment. While driving innovation across e-commerce and digital to...


  • Los Angeles, United States SOVEREIGN CODE Full time

    Associate Apparel Designer- Mens & Boys WHAT IS MY ROLE?The Associate Designer will report to and work in partnership with the Head Designer to create boys and mens designs that cater to the contemporary, street and mass markets. Product includes full collection sportswear, tops and bottoms, knits and wovens, swim. Experience with girls design is a...


  • Los Angeles, United States SOVEREIGN CODE Full time

    Associate Apparel Designer- Mens & Boys WHAT IS MY ROLE?The Associate Designer will report to and work in partnership with the Head Designer to create boys and mens designs that cater to the contemporary, street and mass markets. Product includes full collection sportswear, tops and bottoms, knits and wovens, swim. Experience with girls design is a...


  • Los Angeles, United States SOVEREIGN CODE Full time

    Associate Apparel Designer- Mens & Boys WHAT IS MY ROLE?The Associate Designer will report to and work in partnership with the Head Designer to create boys and mens designs that cater to the contemporary, street and mass markets. Product includes full collection sportswear, tops and bottoms, knits and wovens, swim. Experience with girls design is a...


  • Los Angeles, United States SOVEREIGN CODE Full time

    Associate Apparel Designer- Mens & Boys WHAT IS MY ROLE?The Associate Designer will report to and work in partnership with the Head Designer to create boys and mens designs that cater to the contemporary, street and mass markets. Product includes full collection sportswear, tops and bottoms, knits and wovens, swim. Experience with girls design is a...

  • Support Analyst

    2 weeks ago


    Los Angeles, United States vArida-Tech Inc. Full time

    Evaluates service requests to ensure adherence to standards and processes. Identifies and resolves simple to medium complexity incidents and production problems. Understands and completes simple to medium complexity service requests such as job abends, break-fixes, data record errors etc. Performs root cause analysis for simple to medium complexity...

  • Senior Buyer

    3 days ago


    Los Angeles, United States SHEIN Distribution Corporation Full time

    Job Title: Senior Buyer IReports to: Head of MerchandiseJob Location: Los Angeles, CA, USAJob Class: ExemptAbout SHEINSHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from...


  • Los Angeles, United States Encloth LLC Full time

    Who is EnCloth: EnCloth, started in 2012, is a global apparel manufacturer that offers our customers unsurpassed efficiency and transparency from development through delivery. We work with numerous fashion brands, large companies and e-commerce retailers according to their sourcing and garment production requirements in the US and Australia. We work with...


  • Los Angeles, United States Expert Brand Full time

    _**FULL-TIME - Lead Generation Specialist (Apparel Industry)**_ This position offers on the job training. Compensation is commensurate with experience in the apparel industry as a lead generation specialist. You will need to be a team player, and dedicated to bringing a positive outlook to work each day. **Essential Duties** - Answer customer service phone...


  • Los Angeles, United States J&G Full time

    J&G Inc is a reputable apparel manufacturer situated in the heart of downtown Los Angeles. We specialize in creating fashionable women's apparel that keeps up with the latest trends. With a decade of industry experience, we have established ourselves as a trusted and reliable business in the fashion sector. For this position we are looking for someone that...

  • Retail Sales Associate

    3 months ago


    Los Angeles, United States Los Angeles Apparel Full time

    The Los Angeles Apparel Factory Store Retail Sales Associate PositionLos Angeles Apparel is a nearly fully vertically integrated garment manufacturing facility located in the heart of South Central Los Angeles. Our mission is to do things differently: we are contrarians, deeply focused on sustainability and efficiency in order to advance the interests of our...


  • Los Angeles, United States ThreadBeast Full time

    _**Location: Vernon, CA 90058**_ - **Hourly Rate: $17.00**_ - **Schedule: M-F (4AM - 12:30PM)**_ - JOB ASSESSMENTS WILL BE GIVEN DURING INTERVIEW**_ **ThreadBeast is a men's clothing subscription company based out of LA. Our customers receive new clothing from us monthly based on their personal style.** **We are currently looking for Apparel Fulfillment...


  • Los Angeles, United States Next Level Apparel Full time

    The Sales Account Executive will sell private label programs to affinity brands, music companies, and promotional companies where a value-added service can be applied to our inline blank apparel. This role is responsible for selling complete custom garments where we can utilize inline fabrics. The Sales Account Executive will develop business, retain, and...


  • Los Angeles, United States ThreadBeast Full time

    _**Location: Vernon, CA 90058**_ - **Hourly Rate: $17.00**_ - **Schedule: M-F (4AM - 12:30PM)**_ - JOB ASSESSMENTS WILL BE GIVEN DURING INTERVIEW**_ **ThreadBeast is a men's clothing subscription company based out of LA. Our customers receive new clothing from us monthly based on their personal style.** **We are currently looking for Apparel Fulfillment...


  • Los Angeles, United States Edgemine Inc Full time

    **Edgemine, Inc.** is seeking a full-time in-house Customer Service Representative for online & trade show orders for our contemporary brand **Blu Pepper. **We are a wholesale apparel company with the goal of providing trendy, easy-to-wear styles with universal appeal for the junior market. Based in Los Angeles, Edgemine uses its vast global network to...