Receptionist

3 weeks ago

Mineola, United States New York College of Traditional Chinese Medicine Full time

**NEW YORK COLLEGE OF TRADITIONAL CHINESE MEDICINE**
- Job Title: Receptionist, P/T
- Location: Mineola
- Division: Administration
- Reports To: Sr. Receptionist
- FLSA Status: Non-Exempt

**SUMMARY**: Responsible for the coordination of reception activities for the clinic and school.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Answers phones and responds to caller’s request by transferring call to appropriate party or taking action such as answering questions about treatment and fee schedule, prospective student inquiries (including mailing school information), scheduling patient appointments, etc.
- Greets patients and visitors and takes action to assist them in a timely manner.
- Enters payments into Medi-soft program on computer and records information on various hard copy forms and balances recorded payments against cash.
- Maintains cash in locked file and submits to Controller on a weekly basis.
- Creates new patient files and maintains files using HIPAA regulations.
- Performs routine clerical tasks for clinic staff such as pulling charts, re-filing charts, copying, faxing, etc.
- Maintains tidiness of waiting area and treatment rooms and responsible for locking files and records.
- Notifies patients when herbs are ready for pick-up.
- Maintains records for herbal clinic of formulas and payment.
- Demonstrates front desk duties to clinic observers and assistants.
- May assist Clinic Director in making names badges for students, stocking and organizing herb and storage closet and other routine duties.
- To review the daily list of staff, faculty and students presentations and check whether they have submitted Screen Questionnaires and screened Body Temperature Scanner Camera
- To take actions when received negative results of Screen Questionnaires
- To take actions when received Alert Messages from Body Temperature Scanner Camera

**QUALIFICATIONS**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**EDUCATION AND EXPERIENCE**: High school graduate. Data entry skills are required. Some general office experience preferred. Must be fluent in English (speak, read, write). Must have very good communication and customer service skills in order to be able to assist patients and students. Knowledge of HIPAA regulations a plus.

**Job Type**: Part-time

Pay: From $16.00 per hour

Expected hours: 17 per week

Schedule:

- 8 hour shift
- Day shift
- Every weekend

Work Location: In person

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