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Desktop Support Technician
4 weeks ago
**Title-Desktop Support technician**
**Location - Pasadena, CA (Onsite)**
**Shift Timings - 8-5pm Local but w/ mandatory schedules on these listed days**
**6/21 - 1 PM- 10 PM**
**6/22 - 8 AM - 6 PM**
**6/28 - 1 PM- 10 PM**
**6/29 - 8 AM - 6 PM**
**Day to Day Job Duties**:
**End user support-Desktop Support-Windows operating system-Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands**
Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
**Basic Qualifications**:
Prior experience in tech support, desktop support, or a similar role.
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication in **Windows/Linux/Mac OS.**
**Nice to Have**:
**Certification in Microsoft, Linux, or Cisco is advantageous.**
**Job Type**: Contract
Pay: $25.00 - $30.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
**Experience**:
- Windows: 4 years (required)
- Desktop support: 4 years (required)
- TCP/IP: 3 years (required)
- DHCP: 3 years (required)
License/Certification:
- Certification in Microsoft (required)
- CompTIA Linux+ (preferred)
- Cisco (preferred)
Work Location: On the road
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