Customer Service Representative

4 days ago


Bensenville, United States Happiness Project Full time

**Job Details**:

- Location: In-person at our office in Bensenville, IL.
- Time: 20-25 hours a week
- Pay: $20/hr

**Company Description**

Happiness Project is dedicated to de-stigmatizing mental health through clothing & social media. Our brand has collaborated with a diverse range of celebrities, brands, and public figures. We have also been featured in publications such as Vogue, ESPN, and Cosmopolitan.

What sets Happiness Project apart is that we are not a big corporation. Instead, we are a close-knit group dedicated to breaking the stigma surrounding mental health. One of the most impactful aspects of our business is the opportunity to connect with individuals from all walks of life. This is where you come in.

**Major Responsibilities**
- Track returns and exchanges among customers
- Engage with our community on social media: respond to comments, answer DMs, etc
- Misc. work within the office
- Most importantly, leave every person you come in contact with feeling happy:)

**Recommended Competencies**
- Excellent verbal and written communication skills
- Familiar with Google Workspace
- Solution-oriented team player
- Willingness to learn and adapt on the fly
- Can lift and move up to 30 lbs comfortably

**Preferred Qualifications**
- High School Diploma or General Education Degree (GED)
- 1 years experience working in social media, customer relations in e-commerce, or retail
- Experience with Zendesk, Gorgias, or other similar customer support software is a bonus

**Benefits**:

- Room for growth inside the company
- Joining a team that genuinely cares about you & the mission we're working towards
- And free merchandise

**Job Type**: Part-time

Pay: $20.00 per hour

Expected hours: 20 - 25 per week

**Benefits**:

- Flexible schedule

Experience level:

- 1 year

Shift:

- Day shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Work setting:

- In-person
- Office

Ability to Relocate:

- Bensenville, IL 60106: Relocate before starting work (required)

Work Location: In person



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