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Customer Service/inside Sales
3 months ago
**Customer Service/Inside Sales - Bensenville, IL**
AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.
We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.
We are A Company Culture Devoted to Innovation & Improvement
AFC provides localized expertise to customers in particular industries and geographies. We don’t have a traditional hierarchical management structure where everyone simply “reports up.” Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.
Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.
**Job Title: Customer Service/Inside Sales**
**Location**:Bensenville, IL
**Reports to: Inside Sales Manager**
**Job requirements**:
**Educational Requirements **- High School Diploma
**Work Experience Requirements**:
- 2 years of related work experience
- Excellent verbal and written communication skills
**Job Duties**:
- Provide top-tier service to our valued customer base
- Manage open order flow
- Procure material/components for customers
- Expedite and facilitate special delivery requirements
- Contract Review
- Provide samples and technical assistance
- Maintain customer contract database
- Manage quote process
- Prepare and submit formal quotation directly to customer or provide to outside sales for presentation to customer.
- Maintain quote log
- Work with Territory Sales Manager to support and develop assigned customers by seeking new sales opportunities within the account.
- Assist with preparation and presentation, as needed, of account SBR
- Perform other duties as assigned
Pay: $50,000.00 - $60,000.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
