Customer Experience Coordinator
3 weeks ago
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.
Posting Notes: Marshalls Store 1437 || 219 Marlboro Ave || Easton || MD || 21601
**Opportunity: Contribute To The Growth Of Your Career**
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
- Creates a positive internal and external customer experience
- Promotes a culture of honesty and integrity; maintains confidentiality
- Takes an active role in training and mentoring Associates on front end principles
- Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
- Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
- Addresses customer concerns and issues promptly, ensuring a positive customer experience
- Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
- Provides and accepts recognition and constructive feedback
- Partners with Management on Associate training needs to increase effectiveness
- Ensures adherence to all labor laws, policies, and procedures
- Promotes credit and loyalty programs
- Supports and participates in store shrink reduction goals and programs
- Promotes safety awareness and maintains a safe environment
- Other duties as assigned
**Who We Are Looking For: You**
- Available to work flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
- 1 year retail and 6 months of leadership experience
This position has a starting pay range of $16.00 to $16.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.
Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.
Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: Marshalls Store 1437 || 219 Marlboro Ave || Easton || MD || 21601
-
Customer Experience Associate
4 days ago
Easton, United States Weis Markets Full timeLooking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 219 Marlboro Avenue Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible...
-
Customer Experience Associate
2 weeks ago
Easton, United States Weis Markets Full timeLooking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 3011 William Penn Highway Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible...
-
Patient Experience Coordinator
4 hours ago
Easton, United States Pivot Physical Therapy Full timePosition Overview: **Greater Purpose and Core Values**: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is...
-
PT Customer Experience Manager
5 days ago
Easton, United States Michaels Full timeStore - ALLENTOWN-BETHLEHEM, PADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard...
-
PT Customer Experience Manager
2 days ago
Easton, United States Michaels Full timeStore - ALLENTOWN-BETHLEHEM, PADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard...
-
Events Coordinator
3 weeks ago
Easton, United States Michaels Stores Full timeStore - EASTON, MD - Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at o Events Coordinator, Customer Experience, Coordinator, Skills, Customer Service, Retail
-
Customer Service Manager
1 month ago
Easton, United States P-M Industrial, Inc. Full time**P-M Industrial** is looking for a Customer Service Manager to support and grow sales while enhancing both internal and external customer satisfaction. This position will process all sales orders, manage inventory, purchase all materials, and manage the shipping and receiving activities of the company. **Qualifications**: - 5 Years of proven managerial...
-
Operations Coordinator
6 days ago
Easton, United States Qlarant Full timeJob Description Qlarant is a not-for-profit corporation that partners with public and private sectors to create high quality, safe, and efficient delivery of health care and human services programs. We have multiple lines of business including population health, utilization review, managed care organization quality review, and quality assurance for programs...
-
Operations Coordinator
10 hours ago
Easton, United States Qlarant Full timeJob Description Qlarant is a not-for-profit corporation that partners with public and private sectors to create high quality, safe, and efficient delivery of health care and human services programs. We have multiple lines of business including population health, utilization review, managed care organization quality review, and quality assurance for programs...
-
PT Customer Experience Manager
4 days ago
Easton, United States Michaels Full timeStore - ALLENTOWN-BETHLEHEM, PAQue ferez-vous? Offrir une expérience de magasinage centrée sur la clientèle en gérant et en obtenant une exploitation de l’aire des caisses efficace et en respectant les attentes. Diriger les processus omnicanaux. Maintenir les normes de rangement du magasin pour tenir nos promesses de marque. Offrir un service à la...
-
Operations Coordinator
1 week ago
Easton, United States Qlarant Full timeJob DescriptionQlarant is a not-for-profit corporation that partners with public and private sectors to create high quality, safe, and efficient delivery of health care and human services programs. We have multiple lines of business including population health, utilization review, managed care organization quality review, and quality assurance for programs...
-
Customer Service Representative
1 week ago
Easton, United States Suburban Propane Full time> > **Customer Service Representative** **Easton , MD** **JOB ID: 6566** **JOB CATEGORY: Customer Service** **POSITION TYPE: Regular Full-Time** **Overview** We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer...
-
Client Services Coordinator
1 month ago
Easton, United States NRI Full time**A Day in the Life** The Client Services Coordinator performs all functions related to the processing of orders and receipts through our 3PL facilities to meet client and customer expectations, acting as the primary liaison for our customers. The Client Services Coordinator performs customer service, allocation, traffic, and routing functions per...
-
Customer Service Representative
2 days ago
Easton, United States Human Active Technology Full timeOverview: ** We are looking for experienced Customer Service Representatives familiar with manufacturing, warehousing, and distribution practices. ** **Some perks of the position**: - Hourly rate $23 - $27 - Year-end bonus potential - Supportive peers **Job Summary**: **Responsibilities**: - The ability to accurately process product orders with an acute...
-
Customer Service Representative
1 week ago
Easton, United States Human Active Technology Full timeOverview: ** We are looking for experienced Customer Service Representatives familiar with manufacturing, warehousing, and distribution practices. ** **Some perks of the position**: - Hourly rate $23 - $27 - Year-end bonus potential - Supportive peers - Monthly company activities such as food/ice cream trucks, company picnics, Iron Pigs events, Dorney Park...
-
Client Services Coordinator
3 weeks ago
Easton, United States NRI Full timeA Day in the LifeThe Client Services Coordinator performs all functions related to the processing of orders and receipts through our 3PL facilities to meet client and customer expectations, acting as the primary liaison for our customers. The Client Services Coordinator performs customer service, allocation, traffic, and routing functions per established...
-
Full Time Backroom Coordinator>
2 days ago
Easton, United States Marshalls Full timeMarshalls - 219 Marlboro Ave Easton Marketplace 21601 [Retail Associate / Team Member] As a Backroom Coordinator at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer purchases/returns and...
-
Csr - Customer Service Representative
1 week ago
Easton, United States Production Plus Personnell Full timeJob Summary: **Responsibilities**: - Work cooperatively with inside and outside sales and other team members. - Present price, credit, and terms in accordance with standard procedures. - Complete Credit Applications for potential new customers. - Accurately process customer transactions such as orders, quotes, or returns. - Monitor scheduled shipment dates...
-
Client Services Coordinator
1 month ago
Easton, United States NRI Full timeJob DescriptionJob DescriptionA Day in the LifeThe Client Services Coordinator performs all functions related to the processing of orders and receipts through our 3PL facilities to meet client and customer expectations, acting as the primary liaison for our customers. The Client Services Coordinator performs customer service, allocation, traffic, and...
-
Client Services Coordinator
2 days ago
Easton, United States NRI Full timeJob DescriptionJob DescriptionA Day in the LifeThe Client Services Coordinator performs all functions related to the processing of orders and receipts through our 3PL facilities to meet client and customer expectations, acting as the primary liaison for our customers. The Client Services Coordinator performs customer service, allocation, traffic, and...