Current jobs related to Member Service Representative - Aliso Viejo - Renaissance ClubSport Aliso Viejo Laguna Beach

  • Customer Service Representative

    3 days ago

    Aliso Viejo, California, United States Vertos Medical Inc Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Vertos Medical Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients in the healthcare industry.Key ResponsibilitiesProvide timely and effective customer service to clients...

  • Customer Service Representative

    2 weeks ago

    Aliso Viejo, California, United States Circle K Stores, Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent...

  • Customer Service Representative

    3 weeks ago

    Aliso Viejo, California, United States Circle K Stores, Inc. Full time

    **About Circle K Stores, Inc.**We are a leading retail company seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.**Key...

  • Customer Service Representative

    2 weeks ago

    Aliso Viejo, California, United States BLISS Car Wash Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at BLISS Car Wash. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring a positive experience, and promoting our services.ResponsibilitiesGuest Service: Greet guests and...

  • Customer Service Representative

    3 weeks ago

    Aliso Viejo, California, United States Motion Solutions Full time

    Job SummaryMotion Solutions is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for handling all customer inquiries, providing exceptional customer service, and ensuring timely resolution of customer issues.Key ResponsibilitiesHandle customer inquiries via phone,...

  • Member Service Representative

    2 weeks ago

    Mission Viejo, California, United States Navy Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled and motivated Member Service Representative to join our team at Navy Federal Credit Union. As a Member Service Representative, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner.Key...

  • Customer Service Representative

    2 months ago

    Aliso Viejo, United States Vertos Medical, Inc Full time

    Job DescriptionJob DescriptionDescription:Interact with customers such as physicians, hospitals, and purchasing departments to provide and process information in response to inquiries, concerns, and requests about products and services. Responsible for working under general supervision. Ensure compliance with regulatory requirements and company policy...

  • Customer Service Representative

    2 months ago

    Aliso Viejo, United States Vertos Medical Inc Full time

    Apply Description Interact with customers such as physicians, hospitals, and purchasing departments to provide and process information in response to inquiries, concerns, and requests about products and services. Responsible for working under general supervision. Ensure compliance with regulatory requirements and company policy related to patient...

  • Customer Service Representative

    3 weeks ago

    Aliso Viejo, California, United States Vertos Medical Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Vertos Medical Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, including physicians, hospitals, and purchasing departments.Key ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    2 weeks ago

    Aliso Viejo, California, United States Vertos Medical Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Vertos Medical Inc. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key...

  • Customer Service Representative

    1 week ago

    Aliso Viejo, United States Ultimate Staffing Services Full time

    Job DescriptionJob DescriptionUltimate Staffing is seeking an Customer Service Representative for a rapidly growing equipment manufacturing company in Aliso Viejo, CA! This position is open due to business expansion and is a Temp-To-Hire opportunity!We are ONLY seeking candidates who can start Full-Time IMMEDIATELY (we will NOT accept any applicants who...

  • Member Service Representative

    3 weeks ago

    Mission Viejo, California, United States Navy Federal Credit Union Full time

    About the RoleWe are seeking a highly skilled and motivated Member Service Representative to join our team at Navy Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their needs are met and exceeded.Key ResponsibilitiesAnalyze and Resolve Issues: Research and resolve problems...

  • Food Service Team Member

    6 days ago

    Aliso Viejo, California, United States ClubCorp Full time

    Be Part of the MagicWe are Invited Clubs, where work feels like play. Our team members build relationships with each other and meet Members from diverse backgrounds.Every time you step into your Club, you have the opportunity to create special moments and make a positive impact on people's lives.We are passionate about delivering exceptional experiences and...

  • Service Operations Representative

    4 weeks ago

    Aliso Viejo, California, United States Vertos Medical Inc Full time

    Job OverviewAs a vital member of our team, you will engage with clients, including healthcare professionals and purchasing departments, to deliver and manage information in response to their inquiries, concerns, and requests regarding our products and services. This role operates under general supervision.Key ResponsibilitiesEnsure adherence to regulatory...

  • Customer Service Representative

    2 weeks ago

    Aliso Viejo, California, United States BLISS Car Wash Full time

    {"Job Title": "Customer Service Associate", "Job Description": "Join Our Team at BLISS Car WashWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at BLISS Car Wash. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for...

  • Customer Service Representative

    1 week ago

    Aliso Viejo, California, United States Vertos Medical Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Clinical Support Coordinator to join our team at Vertos Medical Inc. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, including physicians, hospitals, and purchasing departments.Key ResponsibilitiesProvide timely and...

  • General Service Technician

    1 month ago

    Aliso Viejo, United States Big Brand Tire & Service Full time $18 - $25

    Job DescriptionJob DescriptionGeneral Service Technician: $18-$25 effective rate (Base Pay + Commission + Overtime + Paid Benefits)What is the job?Work as a team to perform basic preventive maintenanceRepair tires, perform tire rotationsMount, dismount, and balance tiresPerform oil changes and install filtersPerform some mechanical services and repairsWhat...

  • General Service Technician

    4 weeks ago

    Aliso Viejo, United States Big Brand Tire & Service Full time $18 - $25

    Job DescriptionJob DescriptionGeneral Service Technician: $18-$25 effective rate (Base Pay + Commission + Overtime + Paid Benefits)What is the job?Work as a team to perform basic preventive maintenanceRepair tires, perform tire rotationsMount, dismount, and balance tiresPerform oil changes and install filtersPerform some mechanical services and repairsWhat...

  • Guest Services Representative

    2 weeks ago

    Aliso Viejo, California, United States Stonebridge Companies Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Stonebridge Companies. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Check-In/Check-Out:...

  • Automotive Store Manager

    3 weeks ago

    Aliso Viejo, California, United States Big Brand Tire & Service Full time

    Job SummaryWe are seeking an experienced Automotive Store Manager to lead our sales and service team at Big Brand Tire & Service. As a key member of our team, you will be responsible for managing daily store operations, implementing company initiatives, and motivating team members to meet or exceed performance targets.Key ResponsibilitiesManage Daily Store...

Member Service Representative

3 months ago

Aliso Viejo, United States Renaissance ClubSport Aliso Viejo Laguna Beach Full time

**RENAISSANCE CLUBSPORT**

Orange County's premier resort style Hotel and Sports Fitness club is seeking to discover an engaging ambassador to join the Membership Sales team. Renaissance ClubSport is a unique concept featuring a 174-room boutique style Four Diamond Hotel, 5,500 sq. ft. Meeting Space, 75k sq. ft. Sports Fitness Club, Day Spa, Restaurant, Deli, Sports Bar and Lounge. The Sports Fitness Club includes an aquatic center featuring a 25-yard lap pool, exercise pool, adult outdoor spa and children's area, which includes a wading pool, children's outdoor spa and Splash Park.

**MEMBER SERVICE REPRESENTATIVE**

**MISSION**

**REPORTS TO**

Membership Account Manager

**DRIVERS OF SUCCESS**
- Personable, Friendly Demeanor
- Customer Service Obsession
- Communication Skills
- Organization Skills
- Computer (Word/Excel/Outlook) Skills
- Professionalism, Responsibility, Team player

**Primary Responsibilities**
- Answer phones cheerfully and respectfully in a timely manner
- Process all membership upgrades, downgrades, holds and cancels in a timely manner to ensure accuracy in billing and/or club access.
- Enter notes in the system documenting all member interactions on respective member accounts
- Assist members with any question and provide "best practice" customer service skills
- Take an active role in new member integration by assisting members with the ClubSport app and billing portal use
- Actively use selling skills to “Save” or “Resell” potential cancelations utilizing retention tools
- Handle all incoming billing calls and walk-ins, assisting the member in a timely manner
- Conduct outreach to members who have established declining payments
- Tour members returning to the Club from "hold" or member inquiring about use of Executive Lockers
- Other responsibilities or projects as assigned by the Membership Account Manager
- Write, read, speak, hear and see
- Type and operate a computer
- Perform repetitive telephone work
- Bend, lift and carry up to 30 lbs.
- Set-up and take-down light equipment
- Tour the club: walk and climb stairs

**BENEFITS**

Health Benefits (Medical, Dental, Vision, HSA and FSA), 401(k) Plan, Sports Club Membership, Marriott Associate Room Rate Discount and more...

**APPLY ONLINE**

Thank you for discovering Renaissance ClubSport Aliso Viejo Laguna Beach

**Job Types**: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Vision insurance

Schedule:

- Day shift

**Education**:

- Associate (preferred)

**Experience**:

- Customer Service: 3 years (preferred)

Work Location: In person