Client Coordinator

4 days ago

Sterling, United States Mvix Full time

**Do you**:

- Like helping clients?
- Enjoy creating success stories?
- Enjoy providing training and guidance?
- Enjoy doing research, surveys and webinars?
- Like being relied on by your clients?

**MVIX has a job for you We turn clients’ days around by**:

- Training clients (remotely) on how to use our technology more effectively
- Proactively contacting our clients and offering them services, resolutions and training
- Troubleshooting their hardware and software products, remotely
- Testing our products to help improve them, and the client experience

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Client Coordinator.
- We offer flexible hours and are looking for both part-time and full-time associates. Typical hours are Monday-Friday between 8 AM - 5 PM. This Role is in-office and reports to our HQ in Sterling, VA. Remote options are available outside of the DMV region._

Visit our success-stories

**Requirements**:

- _At least 1-3 years of client-facing experience; preferably in a retail or technology-oriented environment (B2B or B2C)_
- _Prior experience in training coordination is a PLUS_
- _Strong customer service skills_
- _Be well spoken and able to assist clients over the phone_
- _Ability to conduct webinar training sessions with the use of webcam_
- _Develop expertise in and maintain current knowledge of product, and trainings processes_
- _Willingness to learn new technologies_

**Why is Mvix such an exciting place to work?**
- Our clients range in size from small, to Fortune 100
- We serve 11 industries - no day is the same
- Partnerships with companies like LG, Sony, and BrightSign keep us learning and cutting edge
- We encourage (and want) creative thinking and solutions from you
- We work as a team, but promote the individual
- Company events on a frequent basis
- Can you take the monthly pool, air hockey, or trivia trophy?

**Benefits include**:

- Generous PTO, sick leave and holidays
- Health and dental insurance
- Ongoing certification opportunities
- Competitive 401k match
- Flexible hours (no weekend/overnight shifts)
- Gym membership reimbursement
- Company-funded professional development
- Life insurance
- Short-term disability insurance

Did we mention a **pet friendly** environment?

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