Client Coordinator

4 weeks ago

Sterling, United States Mvix Full time
Job DescriptionJob DescriptionSalary:

Do you: 

  • Like helping clients?  
  • Enjoy creating success stories?  
  • Enjoy providing training and guidance?
  • Enjoy doing research, surveys and webinars?
  • Like being relied on by your clients? 


MVIX  has a job for you  We turn clients’ days around by: 

  • Training clients (remotely) on how to use our technology more effectively
  • Proactively contacting our clients and offering them services, resolutions and training
  • Troubleshooting their hardware and software products, remotely
  • Testing our products to help improve them, and the client experience


Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Client Coordinator.


If the above interests you, apply to our  growing team that has shaped on-site digital experiences for clients such as NASA, Virginia Tech, Kings Dominion, Crowne Plaza, and a variety of international deployments for various Fortune 500 Companies.


We offer flexible hours and are looking for both part-time and full-time associates. Typical hours are Monday-Friday between 8 AM - 5 PM.  This Role is in-office and reports to our HQ in Sterling, VA.  Remote options are available outside of the DMV region. 


Visit our success-stories


Requirements:

  • At least 1-3 years of client-facing experience; preferably in a retail or technology-oriented environment (B2B or B2C)
  • Prior experience in training coordination is a PLUS
  • Strong customer service skills
  • Be well spoken and able to assist clients over the phone
  • Ability to conduct webinar training sessions with the use of webcam
  • Develop expertise in and maintain current knowledge of product, and trainings processes
  • Willingness to learn new technologies

Why is Mvix such an exciting place to work? 

  • Our clients range in size from small, to Fortune 100
  • We serve 11 industries - no day is the same 
  • Partnerships with companies like LG, Sony, and BrightSign keep us learning and cutting edge
  • We encourage (and want) creative thinking and solutions from you
  • We work as a team, but promote the individual 
  • Company events on a frequent basis 
  • Can you take the monthly pool, air hockey, or trivia trophy? 


Benefits include:

  • Generous PTO, sick leave and holidays
  • Health and dental insurance
  • Ongoing certification opportunities
  • Competitive 401k match
  • Flexible hours (no weekend/overnight shifts)
  • Gym membership reimbursement
  • Company-funded professional development
  • Life insurance
  • Short-term disability insurance


Did we mention a pet friendly environment? 


If you’re interested in joining our team, please apply at our Careers Page.  You can also Download the Mvix Interview Guide to start getting ready - we look forward to speaking with you soon

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