Vp Conversational Ai Experiences Product Manager

2 weeks ago

Plano, United States JPMorgan Chase & Co Full time

**JOB DESCRIPTION**

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Conversational AI Experiences, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

**Job responsibilities**
- Develops a product vision strategy and roadmap that delivers value to customers
- Manages product discovery and market research to uncover solutions and integrates them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Research and execute priorities in the product backlog using the appropriate agile product management methodology
- Develop and write concise user stories and process flows and maintain consistency and adherence to business readiness and controls
- Ensure that requirements meet the complex nature of the business while always focusing on the end user experience

**Required qualifications, capabilities, and skills**
- 5+ years of experience or equivalent expertise in product management
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- 2+ years of experience with agile product development and software delivery lifecycle
- 2+ years’ work experience as a leader with experience in leading and developing product team members
- 2+ years’ work experience with design and technology team members where you showed the ability to prioritize multiple tasks and develop interdepartmental and cross-functional working relationships within a collaborative team environment

**Preferred qualifications, capabilities, and skills**
- Demonstrated prior experience working in a highly matrixed, complex organization
- Self-driven with ability to work independently and motivate a team, with mínimal supervision
- Detail oriented, analytical/problem solving skills
- Ability to work under pressure with time constraints while responding to rapidly changing priorities

**ABOUT US**
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

**ABOUT THE TEAM**

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