Program Manager Ii

4 weeks ago

Rockville, United States Montgomery County Government Full time

**Program Manager II**

**_Newcomers Initiative_**

Montgomery County is located adjacent to Washington, DC and with over one million residents, is the most populous County in the State of Maryland. The County is also the most diverse County in the State and ranks among the top ten most diverse Counties in the nation. Montgomery County contains many major U.S. government offices, scientific research and learning centers, and business campuses.

The **Department of Health and Human Services (DHHS)** is responsible for the delivery of the County’s public health and human services programs that support the needs of our community’s most vulnerable children, adults, and seniors. The Department provides services through more than 120 programs at more than 20 locations. With over 2,000 employees, DHHS is the largest department in Montgomery County.

DHHS believes that the health and wellness of the County can only be achieved by ensuring that every resident has equitable opportunities to reach their fullest potential. This means access to quality housing, transportation, education, employment, health care, human services, safe neighborhoods, and healthy foods. DHHS provides critical services for residents who face a variety of obstacles in achieving their fullest potential. DHHS plays an essential role in building a healthy and strong community.

**ABOUT THE POSITION**:
This position is located in the Department’s Office of Community Affairs (OCA).

OCA’s mission is to lead the development of equitable and inclusive health and human services strategies that are responsive to racial/ethnic and economically disinvested communities. Four premises comprise the core of OCA’s practices: Enhanced Access, Community Engagement, Innovative Program Models & Practices, and Social & Economic Asset Building.

This position reports to the Manager of the Newcomers Initiative.

**POSITION RESPONSIBILITIES**:

- Assist in the management of the Montgomery County Newcomers Initiative, a joint effort between Montgomery County Government, Montgomery County Public Schools and community service providers to support foreign-born individuals and families who have recently arrived in the United States through the provision of culturally and linguistically competent interdisciplinary services and supports.
- Facilitate regular meetings with a network of providers to plan coordinated and appropriate care, protection, reunification, and post-release services for newcomers and advise the DHHS internal operations team. Co-facilitate crossover/joint work with Montgomery County Public Schools, existing DHHS programs, providers, other agencies, and stakeholders.
- Work with the Newcomers Manager to plan, develop, implement, and evaluate the Initiative’s program efforts to meet local needs related to newcomers in Montgomery County. Oversee and coordinate specific direct operations and monitor contracts of services delivered by community partners.
- Provide support to senior management in budget management and the development and implementation of protocols, quality assurance activities, and report development.
- Provide support to Newcomers Initiative staff and partners on assignments and achieving performance goals, including technical backstopping, and training.
- Coordinate and facilitate relationships among government and community partners to ensure the delivery of coordinated and integrated program efforts related to the reception, stabilization, and resettlement of newcomers arriving in Montgomery County. Develop standardized protocols for different program components and ensure that they are modified, as appropriate, to meet the needs of newcomer populations.
- Co-facilitate assigned crossover/joint work with Montgomery County Public Schools, existing DHHS programs, providers, other agencies, and stakeholders. Develop strategies to ensure that program partners work in tandem to coordinate the delivery of services, identify problem issues, and develop and implement corrective actions, as appropriate.
- Support research efforts and integrate best practices related to welcoming and engaging newly arrived immigrant and migrant children, adults, and families, especially as it relates to access to education, health and social services, workforce development, and other immigrant resettlement and integration programs.
- Support collaborative efforts with state, regional, and local partners to coordinate multijurisdictional approaches and efforts.
- Supervise and/or serve as lead worker for assigned staff, contractors, and volunteers within a fluid team model that responds to emergent newcomer needs.

**Additional Employment Information**- Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on _Hiring Preference_._
- If selected for consideration for this position,

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