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Patient Service Rep
4 months ago
Franciscan Health Olympia Fields Campus
20201 South Crawford Avenue Olympia Fields, Illinois 60461
**WHO WE ARE**
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
**WHAT YOU CAN EXPECT**
- Provide exemplary customer service; greet and direct patients, family members, and other visitors.
- Answer incoming calls; respond to inquiries, or direct caller to appropriate staff for assistance.
- Schedule appointments and accurately enters data into scheduling system.
- Register patients and enters or updates demographic and insurance information into EMR system.
- Communicate with clinical staff to maintain patient flow and update waiting patients.
- Collect patient payments; applies payments and adjustments to patient accounts.
- Balance daily encounter forms and cash drawers.
**Qualifications**
- Required High School Diploma/GED
- 2 years Primary Care/Office
Preferred
- 2 years Customer Service
Preferred
- Basic Life Support Program (BLS) - American Heart Association
**TRAVEL IS REQUIRED**:
Never or Rarely
**EQUAL OPPORTUNITY EMPLOYER**
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
