Front Desk Concierge
2 months ago
**Responsibilities**
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer all incoming calls and redirect them or keep messages
- Answer questions and address complaints
- Monitor and authorize entrance of vehicles or people in the property
- Check surveillance cameras periodically to identify disruptions or unlawful acts
- Remove wrongdoers or trespassers from the area
- Respond to alarms by investigating and assessing the situation
- Provide assistance to people in need
- Submit reports of daily surveillance activity and important occurrences
- Investigate people for suspicious activity or possessions
**Requirements**:
- Proven experience as front desk representative, agent or relevant position
- Proficient in English (oral and written)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- High School diploma is required
- Excellent surveillance and observation skills
- Proven experience as security officer or guard
**Benefits**
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Family Leave (Maternity, Paternity)
- Training & Development
- Paid Time Off (Vacation, Sick & Public Holidays)
- Life Insurance (Basic, Voluntary & AD&D)
Pay: $25.00 - $30.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Guest services: 1 year (preferred)
- Clerical: 1 year (preferred)
- Administrative: 1 year (preferred)
- Security: 1 year (preferred)
- Hospitality: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
Ability to Commute:
- New York, NY (preferred)
Work Location: In person
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