Sales Force Effectiveness Analyst, Advisor

4 weeks ago

Lincolnshire, United States Zebra Technologies Full time

**Remote Work: Hybrid**

**Overview**:
At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.

We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.

Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you'll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.

Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.
- **Will ideally work onsite in our Lincolnshire, IL or Holtsville, NY location on a Hybrid schedule**

**Responsibilities**:

- Will manage a small team of business analysts
- Primary global lead to provide direction and support in the areas of user support/training, change control, interface design, data quality, requirements gathering and reporting, user management, customization of fields, page layouts, record types, searching, list views, queues, reports and dashboards, report and dashboard development, and data management
- Manage, lead, and own the implementation of projects from Concept to Post Go Live Support
- Manage resources to support projects as well as gather and align regional requirements and plans to enable seamless global deployment of all sales tools
- Manage the tools business support teams along with post go live support (In conjunction with IT)
- Proficient in handling technical requirements, system configuration, user requirements, and related procedures and assist in the development of technologies to create solutions that support business requirements and drive key business decisions
- Provide Voice of Sales to other Programs
- Guide regional administration of cloud based solutions like SFDC to meet overall objectives of implementation and provide industry recommendations and guidance
- Identify Productivity gaps within the sales tools and socialize
- Own the Lead to Closure Business Processes by supporting implementation and integration with regional super users and administration to ensure correct implementation and adoption based on overall coverage and partner program design
- Manage prioritization of change requests and projects in conjunction with other functions
- Support the creation of business cases for new requests and be responsible for implementing best practices, identifying development initiatives, and standardizing the adoption of all sales enablement tools across sales
- Influence, own, and design the user experience around the sales tools
- Manage and maximize ROI from engaged vendors

**Qualifications**:
Minimum Qualifications
- Bachelor's Degree or equivalent experience
- 8+ years of experience in project management leading technology implementations
- Supervisory experience managing a virtual team
- Business Process Mapping and Business Analyst Experience
- Previous experience with writing processes and supporting new testing
- Critical business problem solving
- Experience in planning and deployment of sales tools on a global basis including cloud based solutions like SFDC or CPQ

Preferred Qualifications
- Change management mindset
- Strong Analytical Skills
- Excellent communication and presentation skills
- Technically savvy and process oriented

Know Your Rights:
Conocza sus Derechos:
Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

**Salary**:USD 117700.00 - USD 176500.00 Yearly

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

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