Technical Writer

3 weeks ago

Houston, United States Encora Full time

Technical writers prepare technical documentation to end-users by gathering and analyzing technical and product information and consulting with engineering and technical staff. They also develop documentation templates for the system, database, and program information. Technical writers must have excellent writing, editing, and communication skills, the ability to thrive under pressure, and be able to clearly present technical content to end-users. If you have experience writing clear and concise technical content and exceptional writing skills, you might be a perfect fit as a technical writer for us.

**Key duties and responsibilities**:

- Creates, manages, and updates documentation within the document control system. Partners with key business units to manage change(s), solicit feedback and ensures compliance and integrity of content. Facilitates document management analysis to senior management, document and recommend potential solutions for process improvement. Ensures material(s) are effective, current, and relevant. Develops flowcharts, organizational charts and other tools useful in organizing and defining operational processes. Assures that all documents required for accreditation and or regulatory compliance are updated and maintained on a priority basis.
- Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and IT terminology
- Maintain records and files of work and revisions of Technical and user documentation
- Edit, standardize, or make changes to material prepared by other writers or other key stakeholders
- Interview production and engineering personnel and read journals and other material to become familiar with product technologies and production method
- Observe production, developmental, and experimental activities to determine operating procedure and detail
- Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding

**Education and experience**

This position requires a bachelor's degree in journalism, English, communications, or a related field. Knowledge of IT, IT Product technical writing experience is desirable

**Required skills and qualifications**:

- Experience working in a technical writing position in the IT department / Product company
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite, Adobe
- Strong attention to detail
- Able to write in explanatory and procedural styles for multiple audiences
- Excellent prioritization and multitasking skills

**Preferred qualifications**
- 5+ years working as a writer
- Experience with SEO, app development language, and content writing
- Strong written skills
- Excellent grammar skills

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