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Customer Service Representative

2 months ago

Rockaway, United States Camp Bow Wow Full time

**Position: Sales/Front Desk Receptionist**

Camp Bow Wow in Rockaway, NJ is looking for a Front Desk Receptionist to join our 40 people, strong team.

We are looking right now for full & Part-Time positions.

**Responsibilities**:

- Must love dogs, as well as be ok picking up and after dogs and handling.
- Running dogs from front to the back of the house.
- Greet customers entering and leaving the business.
- Able to sell our services to clients and upsell add-on services always
- Be able to multi-task several phone lines and be left alone without a manager for a few hours.
- Accurately process all cash and credit payments & check-ins via phone.
- Provide exceptional customer service at all times and maintain a professional manner.
- Must be able to function in a fast-paced environment.

**Qualifications**:

- Proven working experience as a cashier or in customer service & sales is a must and will dictate wage.
- Ability to work with people and build rapport with a big heart for animals and know who they are as well.
- Strong attention to detail and cross-selling of training and grooming services.
- Ability to listen and communicate effectively with managers & peers.
- Prior dog experience is also a plus but not mandatory - just need to love them.

**Benefits**:Health Benefits Program Coming in 2024 for Full-Time Employees.