Administrative Assistant, Client Services

3 weeks ago


Los Angeles, United States JAMS, Inc. Full time

Overview:
JAMS is committed to diversity and inclusion.

**A Brief Overview**

Provides concierge service and administrative support to clients. Offers a high level of client service to internal and external clients. Maintains Resolution Center appearance and provides base-level case support.

**Responsibilities**:
**What you will do**
- Provides professional concierge-level client services (client and neutral check-in, room assignments, front desk logistics and responsibilities). Moderates virtual and hybrid hearings, answers phones, and routes inquiries.
- Coordinates hybrid hearings (logging conference rooms, Panelists, and clients into online sessions); supports Panelists with technology needs, assistance, and trouble-shooting throughout the day; and coordinates with IT for tech support and logistics.
- Performs administrative tasks (case management support, filings, etc.), prepares and distributes mail, completes data entry, maintains document retention, and assists on other projects designated by the manager.
- Coordinates food/beverage service (cafes, snacks, beverages, and coffee), restocking, cleaning, and lunch buffet set-up and breakdown.
- Maintains facilities, including liaising with building management and security; partners with manager to address facilities issues, repairs, etc.
- Assists Senior AACS and AMFA to address safety plans and evacuation procedures.

Qualifications:

- High School Required
- 2-3 years of working in an administrative, clerical, or operations role. Preferred
- 2-3 years of working in legal and client service role. Preferred
- 2-3 years of working with Information Technology, audio, video, and video conferencing. Preferred
- Computer literate and proficient in all software programs required for the position. (Required proficiency)
- Ability to organize, prioritize, and manage multiple responsibilities and tasks in a quick-paced environment. (Required proficiency)
- Verbal and written communication skills. (Required proficiency)
- Ability to troubleshoot technical issues while working with remote IT support. (Preferred proficiency)
- Ability to operate virtual media software, connecting to Zoom sessions, and connecting audio calls to video calls. (Preferred proficiency)
- Prior experience with multimedia support (e.g. Zoom, HDMI connection to display, Creston). (Plus proficiency)
- Ability to proactively verify and test existing A/V equipment. (Plus proficiency)

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.



  • Los Angeles, California, United States JAMS, Inc. Full time

    Overview: JAMS is committed to diversity and inclusion. A Brief Overview Provides concierge service and administrative support to clients. Offers a high level of client service to internal and external clients. Maintains Resolution Center appearance and provides base-level case support. Responsibilities: What you will do Provides professional...


  • Los Angeles, United States E&M Tax Services Inc Full time

    Job DescriptionJob DescriptionAs an Administrative Assistant at E&M Tax Services, you will play a vital role in ensuring the smooth and efficient operation of the office. Your primary responsibilities will revolve around providing administrative support to our team of tax professionals and assisting with various office tasks. Your attention to detail,...


  • Los Angeles, United States Volunteers of America Los Angeles Full time

    The Admin Asst I provides general office support, and acts as the office receptionist and telephone screener. Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agenci Administrative Assistant, Benefits, Administrative, Assistant, Insurance, Service


  • Los Angeles, United States Pegasus Residential Full time

    ** Client Services Manager - Assistant Manager** **Job Category****:** Community Assistant Manager **Requisition Number****:** CLIEN003014 Showing 1 location **Job Details** **Description** **Client Services Manager** Our fast-paced company culture mixes challenge and excitement to create an environment of professionalism and engagement seldom seen or...


  • Los Angeles, United States Crystal Quick Services Full time

    Job DescriptionJob DescriptionWe are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and...


  • Los Angeles, United States Gateway Services Inc Full time

    Job OverviewThe Client Care Specialist reporting into the Care Center Manager, is responsible for the delivery of professional, quality customer service through the effective use of organizational skills, product knowledge, administration, and operations.Duties & ResponsibilitiesEnsure excellent customer service, interacting via telephone, email, and...


  • Los Angeles, United States Silver Oak Wealth Advisors, LLC Full time

    **Client Service Associate - Los Angeles, CA** **About the Firm**: Silver Oak Wealth Advisors, LLC is an independent, boutique wealth management firm working with a selected group of high-net-worth individuals and families as their personal and family CFO. Our firm’s core values are based on integrity, independent thinking, compassion, collaboration, and...


  • Los Angeles, United States J.K. Residential Services Inc. Full time

    **Los Angeles based property management firm is looking for an admin assistant to join the team. This position will be working out of the corporate office which is minutes away from DTLA.** **Responsibilities**: - Provide administrative support such as scanning, copying, printing, assisting with meetings, company events, preparation of meetings, etc. -...


  • Los Angeles, United States Saunders Staffing Agency Full time

    Job DescriptionJob DescriptionThe Client Service Specialist provides administrative client services to both internal and external clients.In this capacity, the Client Service Specialist will:Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer-level...


  • Los Angeles, United States Saunders Staffing Agency Full time

    The Client Service Specialist provides administrative client services to both internal and external clients.In this capacity, the Client Service Specialist will:Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer-level support are optimized to provide...


  • Los Angeles, United States Quad Full time

    As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners...


  • Los Angeles, United States ASCENDO Full time

    Client Service Advisor - Wealth Management - Los Angeles, CA Our client is seeking a full-time Senior Client Service Associate to join our Client Service team in their Los Angeles, CA office. This is a mid-level position that is instrumental in supporting advisory teams and an excellent opportunity to develop within the financial services industry while...


  • Los Angeles, United States ASCENDO Full time

    Client Service Advisor - Wealth Management - Los Angeles, CA Our client is seeking a full-time Senior Client Service Associate to join our Client Service team in their Los Angeles, CA office. This is a mid-level position that is instrumental in supporting advisory teams and an excellent opportunity to develop within the financial services industry while...


  • Los Angeles, United States Confiential Full time

    A renowned and leading financial services firm in the technology and consumer products space is looking for an Administrative Assistant/Coordinator to join their growing team in West LA.This is an amazing opportunity to join a tight-knit team and build a great career path. The ideal candidate will have a minimum of 3+ years of administrative experience, have...


  • Los Angeles, United States Confiential Full time

    A renowned and leading financial services firm in the technology and consumer products space is looking for an Administrative Assistant/Coordinator to join their growing team in West LA.This is an amazing opportunity to join a tight-knit team and build a great career path. The ideal candidate will have a minimum of 3+ years of administrative experience, have...


  • Los Angeles, United States Confiential Full time

    A renowned and leading financial services firm in the technology and consumer products space is looking for an Administrative Assistant/Coordinator to join their growing team in West LA.This is an amazing opportunity to join a tight-knit team and build a great career path. The ideal candidate will have a minimum of 3+ years of administrative experience, have...


  • Los Angeles, United States Connexsphere Flow Full time

    **Job Title**: Administrative Assistant **Location**: Los Angeles, CA **Position Type**: Full-Time **Job Summary**: **Key Responsibilities**: - **Calendar Management**: Schedule and coordinate meetings, appointments, and travel arrangements for executives and other staff members. - **Document Preparation**: Prepare and edit correspondence, reports,...


  • Los Angeles, United States J.K. Residential Services Inc. Full time

    Job DescriptionJob DescriptionLos Angeles based property management firm is looking for an admin assistant to join the team.  This position will be working out of the corporate office which is minutes away from DTLA. Responsibilities:Provide administrative support such as scanning, copying, printing, assisting with meetings, company events, preparation of...


  • Los Angeles, United States Quad Full time

    As a global marketing experience company, Quads goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. Weve built a rich legacy by believing in our people, allowing them to act like owners and to...


  • Los Angeles, United States Quad Full time

    As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners...