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Medical Receptionist

2 months ago


West Haven, United States American Family Care West Haven Full time

**Pay and Benefits**:

- Paid hourly at $17/hr-$20/hr
- Full Time benefits including medical, dental, vision, and life insurance
- Health services provided by AFC West Haven for employees, spouse, and dependents
- 401k at 6 month tenure, with 3% Employer Contribution
- Paid Time Off, Continuing Medical Education (CME), Licensing & Membership Fee benefits are available and based on tenure

**Schedules**:

- Full Time schedule is 7 shifts per 2 weeks. Approx. 38-40 hours
- Shifts reflect clinic hours:
Monday - Friday: 8am - 8pm
Saturday - Sunday: 9am - 6pm

**Looking for friendly, energetic, motivated person as Medical Receptionist for Urgent Care. Flexible schedule with top salary, full benefits package & great pay incentives**

**Objective**: To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

**Primary Responsibilities (including, but not limited to)**:

- Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards
- Register patients, update patient records, and verify insurance accurately and timely
- Follow company procedures related to workers’ compensation and occupational medicine patients
- Determine, collect and process patient payments and address collection and billing issues
- Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Prepare, sign, and drop the deposit in the safe on a nightly basis
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation.
- Maintain office supplies
- Observe safety and security procedures; promote a safe and pleasant work environment
- Report potentially unsafe conditions to management
- Regular attendance to ensure efficient clinic operations
- Other duties and responsibilities as assigned

**Qualifications**:

- High School graduate or equivalent. Previous medical clerical experience preferred.
- Basic computer knowledge, e.g., Microsoft Office.
- Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone voice.
- Tactful interpersonal relationships.

**Exhibit Company Core Values**:

- **Commitment - **Commitments are clearly made and met
- **Health - **Healthy living for everyone is promoted through sustainable and responsible behaviors
- **Excellence - **Excellence in everything we do
- **Celebrate - **Celebrate wins - both small and large
- **Trust - **Trust builds teamwork through vulnerability and respect

**WE DO URGENT CARE DIFFERENTLY**
- **On-Demand Care**: Immediate Care for Injuries, Illness, and Wellness
- **A Winning Culture**: Supportive Teammates, Transparent Leadership, and Non-Bureaucratic Decision Making
- **Support**:Ample administrative, technical, and equipment support along with best-in-class EMR, so you can focus only on what you are passionate about
- **Commute**: Easy to commute, right off exit 42

**American Family Care (AFC) is the largest primary and urgent care company in the U.S. providing services seven days a week on a walk-in basis.** Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location.

**Safety & Wellbeing**:

- Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background and drug screenings.
- EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance

Schedule:

- 12 hour shift
- 3x12
- Monday to Friday
- Rotating weekends

**Experience**:

- Medical receptionist: 2 years (required)

Ability to Relocate:

- West Haven, CT 06516: Relocate before starting work (required)

Work Location: In person


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