Medical Assistant

2 weeks ago


Madison, United States Group Health Cooperative of South Central Wisconsin Full time

Group Health Cooperative of South Central Wisconsin. BETTER TOGETHER

Would you like to work at an organization that is committed to fostering a caring and compassionate environment while supporting high quality patient care through technical, clinical, and administrative tasks?

This is a 36 hours per week (.9 FTE) role, which is eligible for a $3,000 INCENTIVE for joining GHC
(Amount prorated based on FTE)

Join our team and receive training, resources, competitive pay, and exceptional benefits including free parking at all our locations Check us out by clicking on Many Talents, One Mission The Benefits of Working at GHC-SCW.

The Care Team Specialist (CTS) participates as a member of a care team and supports high quality patient care including engaging patients in maintaining their physical and mental well-being. The Care Team Specialist performs technical, clinical, and administrative tasks which contribute to the smooth workflow and quality patient care experience in the clinic. Responsibilities include, but are not limited to pre-visit preparation, monitoring patient flow, rooming patients, obtaining patient histories and vital signs, managing certain test results following protocols, supporting Epic in-basket workflow, returning phone calls, and assisting with medical examinations and procedures. The Care Team Specialist assists and collaborates with the Registered Nurses and Medical Providers in the management and coordination of patient care. The CTS staff will participate in the review of team/provider in-baskets and My Chart messages for the assigned care team. Practitioner and Registered Nurse staff may delegate assignments to the Care Team Specialist. CTS staff at GHC-SCW will have successfully completed medical assistant training, licensed practical nurse training, Paramedic training, or EMT training from an accredited program.

The incumbent knows and abides by all Group Health Cooperative of South Central Wisconsin (GHC-SCW) organizational and departmental policies, sets personal standards and strives for high quality work in completing assignments, performs job duties in a timely manner, and represents the organization in a positive manner. The incumbent understands our Mission, Vision, and Common Values (stated below) and is committed to promote these values in behavior and attitude.
**Our Mission Statement**: We partner with members and the communities we serve to maximize health and well-being.
**Our Vision**: As a local, not-for-profit, member-owned Cooperative, we are the most trusted resource for lifelong health and well-being in the communities we serve.

**Our Values**:

- We are a not-for-profit Cooperative
- We are member-centered
- We are equitable and inclusive
- We are quality-driven
- We are innovative
- We are community involved

GHC-SCW is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. GHC-SCW is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees, members, and patients feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard.

**We believe**:
Healthcare is a human right.
In treating all people with dignity and respect.
There is strength in diversity.
Equity celebrates our humanity.
We are better together.

JOB SPECIFIC MINIMUM QUALIFICATIONS
1. Must meet the requirements for a Medical Assistant (MA), a Licensed Practical Nurse (LPN), or an EMT as described below:
a. Medical Assistants must have successfully completed an MA training program from an accredited school or program and must be eligible for and receive national certification within six (6) months of employment or must have three years of MA experience and have current national certification. Medical Assistants must obtain national certification from one of the following certifying organizations and must maintain certification by meeting CME requirements:
i. National Healthcareer Association (CCMA); or
ii. American Association of Medical Assistants (AAMA); or
iii. American Registry of Medical Assistants (ARMA); or
iv. National Center for Competency Testing (NCCT); or
v. By an approved and accredited certifying organization with CME requirements.
b. Licensed Practical Nurses must have successfully completed an LPN training program from an accredited school or program. In addition, LPNs must have current licensure as a practical nurse in the State of Wisconsin or must obtain licensure as a practical nurse in the State of Wisconsin within six (6) months of employment.
c. Emergency Medical Technicians (EMTs) must have successfully completed an approved training program and have a valid State of Wisconsin license of one of the following:
i. Emergency Medical Technician (EMT); or
ii. Advanced Emergency Medical Technician (AEMT); or
iii. Paramedic (EMT-P).
2. Possession of or eligibility for a valid



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