Service Support and Dispatch

2 months ago


Van Nuys, United States Water Source Solutions, Inc. Full time

We are looking a team play, who shows integrity and self-awareness.

As a Service Support and Dispatch you will be dedicated to supporting the internal staff and external clients.

We are looking for a team player with social skills, a can do attitude and superb multitasking and strong follow through.

Water Source Solutions was started in 2010 as a small family owned business and is the premier customer-focused, bottle-less water Purification Company in the industry. Our team is a growing small and mighty and is focused on providing superb service with lots of growth opportunities.

Duties (including but not limited to):

- Account Management: including assisting clients with service, payments, past due invoices & account reconciliation
- Coordinating, Scheduling and managing the Service Teams Calendar which includes Install/Service Calls and Follow ups, to ensure compliance of WSS SOP
- Coordinating with the Warehouse, on product availability, prepping and Service Technician dispatch
- Create and Process expense reports
- Assist Billing & Contracts Specialist, with Client on-boarding & client’s vendor forms.
- Other duties as assigned

Skills & Qualifications
- Strong verbal & written communication skills.
- Time management and multitasking skills.
- 2+ year(s) of office experience including operations and/or coordinating with client interaction experience
- Bachelor's Degree preferred
- Strong Computer Skills, adept at learning new technology and ability to type 65**+ words per minute** (in-person testing)..

**Salary**: $21-25/hr

Hours: M-F 7:30 AM - 5:15 PM

Pay: $20.00 - $26.00 per hour

Expected hours: 40 - 50 per week

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday

Application Question(s):

- Do you live within 30 minute drive from 91405?
- How many words per minute do you type?
- What is the best number to reach you at?

Work Location: In person



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