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Medical Receptionist
3 months ago
Job Overview:
We are seeking a skilled and organized Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing excellent customer service and administrative support to our patients and medical staff. Your role will be crucial in ensuring smooth operations and a positive experience for all visitors to our medical facility.
**Responsibilities**:
- Greet patients and visitors in a friendly and professional manner
- Register new patients and update existing patient information in the system
- Schedule appointments and manage the appointment calendar
- Answer phone calls, take messages, and direct inquiries to the appropriate staff members
- Verify insurance coverage and assist with insurance billing processes
- Maintain patient confidentiality and adhere to HIPAA guidelines
- Handle patient inquiries, resolve issues, and provide accurate information
- Assist with medical record management, including filing, scanning, and organizing documents
- Collaborate with medical staff to ensure efficient patient flow and timely service delivery
- Perform other administrative tasks as assigned
**Skills**:To excel in this role, you should possess the following skills:
- Experience with Chirotouch or similar dental practice management software is preferred
- Knowledge of HIPAA regulations and ability to maintain patient confidentiality
- Strong organizational skills with attention to detail
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with medical scheduling systems and phone systems is a plus
- Previous experience in an administrative role, preferably in a medical setting (e.g., ER or front desk)
- A passion for providing exceptional patient service
Pay: $17.00 - $19.00 per hour
Expected hours: No less than 25 per week
Healthcare setting:
- Clinic
Schedule:
- Monday to Friday
Ability to Relocate:
- Lyndhurst, NJ: Relocate before starting work (required)
Work Location: In person
