Operations Manager

3 days ago


Los Angeles, United States PURCOR Pest Solutions Full time

**WHO WE ARE**

**WHAT’S IN IT FOR YOU**:

- Competitive Base Pay PLUS Bonus potential (hello, pay raise)
- Medical, Dental & Vision Benefits (because health is wealth)
- Employer Paid Short-Term & Long-Term Disability (STD/LTD) (we've got your back)
- Employer Paid Life Insurance (yep, we've got that covered too)
- Paid Time Off (PTO) and Holiday Pay (time to recharge)
- 401K Retirement Savings with Company Sponsored Match
- Opportunities for advancement & career growth (sky's the limit)Other Company Provided Benefits:

- Vehicle
- Gas card
- iPhone
- Laptop or iPad
- Car insurance
- Uniform
- Work shoes
- Certification fees

**JOB SUMMARY**:
Are you ready to take charge and lead a dynamic team to success? We're seeking a passionate and driven individual to join our team as an Operations Manager. You'll play a vital role in overseeing service functions, ensuring top-notch customer satisfaction, and exceeding production goals. If you thrive in a fast-paced environment and are committed to delivering exceptional service, this role is for you

**YOU WILL BE RESPONSIBLE FOR**:

- Lead and inspire service staff to excellence, ensuring compliance with company policies and safety standards.
- Drive daily and monthly production goals to new heights.
- Champion customer satisfaction by promptly addressing concerns and providing top-tier service.
- Conduct regular check-ins and provide tailored coaching to team members.
- Hit the field with the team, spending at least 60% of your time ensuring job quality and providing leadership.
- Assist in recruiting, hiring, and training production technicians.
- Collaborate with branch managers to tackle team member relation issues.
- Maintain inventory and ensure proper issuance of products to Service Professionals.
- Keep our fleet in top shape, coordinating vehicle inspections and accident procedures.

**WHAT YOU NEED TO BE MOST SUCCESSFUL**:

- High School diploma or equivalent.
- Valid driver's license and ability to lift at least 50lbs.
- Stellar communication skills, both written and verbal.
- Comfort with basic math calculations.
- Safety-conscious mindset, with the ability to work in a constant state of alertness.
- Flexibility to work Saturdays and pass background checks and substance abuse testing.
- Preferred: Experience in the service industry or service management.

**License/Certification (required)**:

- General Household Pest and Rodent Control License or Pest Control Operator Certification.
- We're committed to diversity and equal opportunity employment - your uniqueness is what makes our team shine_

Pay: $65,000.00 - $70,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Weekends as needed

License/Certification:

- Driver's License (required)

Work Location: In person


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