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Bilingual Project Assistant I
3 months ago
The Family Justice Center (the “Center”) is a warm and welcoming one-stop center for victims of domestic violence, sexual assault, child abuse, elder abuse, and human trafficking. The Center serves victims and survivors regardless of their income, immigration status or location. We meet survivors where they are and help them through the process of healing and self-empowerment. The Center is a public-private partnership committed to creating a vibrant community free of coercion and fear. It supports four operating Family Justice Centers: Solano Family Justice Center in Fairfield, West Contra Costa Center in Richmond, Central Contra Costa Center in Concord, and East Contra Costa Center in Antioch.
***:
**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
- Staff the reception desk, greeting clients and directing calls to appropriate staff, partners, and others.
- Assign rooms, maintain visitor/client log, assign visitor badges and welcome packets.
- Identify situations in which a Navigator is needed to address client needs.
- Perform basic clerical functions.
- Ensure reception area and client interview rooms are maintained in a neat and professional manner and monitor interview room activities.
- Collect and distribute messages and assist with mail distribution.
- Assists Center staff and lawyers for family justice with scheduling client appointments, room reservations, trainings, and community presentations.
- Operate office equipment; maintain appropriate supplies for office equipment, manage areas such as supply storage and resource library.
- Organize and maintain paper and electronic files.
- Perform other duties, functions, special projects, and responsibilities as assigned and deemed necessary by the Executive Director.
EDUCATION AND EXPERIENCE:
- High School Diploma.
- Minimum of two years administrative or reception experience.
**KNOWLEDGE, SKILLS, AND ABILITIES**:
- Bilingual in English and Spanish.
- Demonstrated knowledge of or a background in domestic violence, sexual assault, child abuse, stalking, elder abuse or human trafficking or a willingness to learn about the field.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
- De-escalation and conflict resolution skills preferred.
- Flexibility and strong problem-solving capabilities to address the needs of a constantly changing organization.
**COMPENSATION**:
$23-$27/hr. ($44,850-$52,650/yr.) depending on experience. We provide generous fringe benefits, including paid holidays, paid annual and sick leave, health insurance coverage, dental and vision coverages, life insurance with fully paid premiums. We also offer retirement benefits.
We practice equity in all aspects of the organization and value diversity of culture, thought, and lived experiences. We seek talented, qualified individuals who will contribute to the culture of diversity and inclusion at the Family Justice Center.
Pay: $23.00 - $27.00 per hour
Expected hours: 37.5 per week
**Benefits**:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Ability to Commute:
- Richmond, CA 94804 (required)
Ability to Relocate:
- Richmond, CA 94804: Relocate before starting work (required)
Work Location: In person
