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Bilingual Spanish Speaking Medical Receptionist

3 months ago

Hempstead, United States Victory Recovery Partners Full time

Victory Recovery Partners is a mission-driven Outpatient Recovery Center. We are unique in that we provide a one stop location for multiple services such as Medication Assisted Treatment, Wellness, Behavioral Health, and Psychiatry under one roof. It is our mission to provide care with dignity and respect in newly built, comfortable and welcoming settings. It is an exciting time to join our team as we are expanding rapidly. Since our single location opening in Farmingville, we have opened four new programs - one located in Shirley and three in Nassau County. We intend to continue our expansion throughout Long Island and beyond so that we can increase access to high quality substance use care. It's an exciting time to become one of our employees and to grow within our organization

A full time, bilingual - Spanish speaking receptionist position is available at our Hempstead location. The Medical Receptionist performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service, collaborating with medical staff to ensure a patient centered approach to care.

**Duties/Responsibilities**:

- Performs clerical duties that drive efficient patient flow.
- Prepares patients for provider visits.
- Answer phone calls.
- Schedule appointments.
- Conducts a review of scheduled patient’s charts to assist with pre-visit planning.
- Assists staff with completion of paperwork on behalf of patients including, but not limited to, prior authorizations for treatments and prescriptions, patient benefits, entitlements, disability and any other agency inquiries as assigned.
- Thoroughly records information with the EMR to meet clinical requirements.

**Experience, Education and Required Skills/Abilities**:

- Spanish speaking required.
- Must be able to communicate clearly and professionally in writing and verbally, and must demonstrate the ability to multitask and work effectively in a fast-moving environment.
- Excellent customer service skills required. Sensitivity to Drug/Alcohol Addiction, Mental Health Issues.
- High school diploma or equivalent required.
- At least 1 year experience working in a healthcare practice, preferably in an addiction treatment center preferred.
- Insurance/Billing Knowledge a plus.
- Excellent computer skills and strong familiarity working with EMR systems, preferably Medent Software.
- High attention to detail with exceptional organizational skills.

Salary commensurate with experience.

Pay: From $18.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Referral program
- Vision insurance

Healthcare setting:

- Outpatient

Medical specialties:

- Addiction Medicine

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday

Work Location: In person