Administrative Assistant, Orthopedic Surgery

2 weeks ago

Washington, United States George Washington Medical Faculty Associates Full time

The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group. The organization functioned as an independent organization in support of The George Washington University School of Medicine and Sciences as a multi-specialty physician practice group. The GW MFA has grown to become the largest independent academic physician practice in the Washington, DC metro region with more than 500 physicians and nearly 200 APP providers. In 2018, the MFA bylaws were revised to allow The George Washington University to serve as the sole corporate member while the MFA retained independent 501c3 status. The purpose of the change was to ensure alignment between the MFA and The George Washington University.

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.

**Position Summary**

Assist and provide support to the Orthopedic Surgery patients, physician(s), Clinical Nurse Manager, as well as the needs of the center. This position will require an experienced, credible, and inviting person with excellent communication and organizational skills.

**Essential Duties and Responsibilities**:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and other duties assigned.
- Will exhibit exceptional customer service skills, telephone etiquette, and written or verbal communication
- Responsible for coordinating patient appointments
- Greets patient, as well as escorts to the exam room on arrival
- Will have knowledge of Touchworks, as well as computer literacy
- Assist in any concerns patient may have
- Prepare surgical fee letter and discuss with the patient
- Administrative support for Clinical Nurse Manager
- Assist administrative assistant, as well as receptionist as assigned
- Will exhibit good attendance and punctuality
- Organize packets for new cosmetic patients

**Minimum Qualifications**

Education
- High school graduation or an equivalent combination of training and experience is necessary.

Experience
- A minimum of 3 years of secretarial experience in a healthcare environment.
- Experience working with patient records, billing, and scheduling in a clinical setting is needed for this position.

Physical Requirements
- Walk, stand, and reach outward on a constant basis in an office setting.
- Must be able to occasionally lift, carry, push, or pull over 100 lbs. as part of the role.
- Regularly exposed to healthcare settings that may require personal protective equipment.
- Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment.

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