Sales Manager, Engage, Google Customer Solutions
3 days ago
**Minimum qualifications**:
- Bachelor's degree or equivalent practical experience.
- 11 years of industry experience in advertising, consultative sales, business development, or IT, or 8 years of experience with an advanced degree
- 5 years of experience managing teams with performance management, mentorship, and coaching of team members.
**Preferred qualifications**:
- MBA degree.
- Experience managing and inspiring high performing sales teams against quotas. Experience in brand performance at scale.
- Ability to own sales team operations, including portfolio management, team building, KPI measurement, and execution. Ability to model and coach behaviors including C-level engagement, effective questioning, and objection handling.
- Ability to influence executive stakeholders with a passion for consultative solutions sales and a drive to innovate.
- Ability to take initiative and work in a changing environment. Ability to be resourceful and have good attention to detail.
- Excellent problem-solving and communication skills.
**About the job**:
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As a Sales Manager on the Engage team, you'll lead, coach and motivate a high-performing team to use consultative sales skills to understand our advertisers' needs and deliver solutions that grow their businesses. You will own relationships and partner directly with clients to deliver sustainable solutions. You will accelerate business growth and think strategically about the business segment while working cross-functionally with partner teams. You proactively think outside the box and you'll be an advocate for customers to help shape the engagement and program design.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small
- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
The US base salary range for this full-time position is $152,000-$228,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
**Responsibilities**:
- Lead the management, operations, training, coaching, and support of a team of Account Strategists.
- Manage, inspire, and motivate a team of client-facing and high-performing Googlers, supporting career development and growth.
- Deliver business growth and engagement, and ensure high client satisfaction. Meet or exceed goals associated with these objectives, including OKRs and relevant product adoption goals.
- Strengthen client relations through key C-level meetings, reviews, and speaking engagements.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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