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General Manager

4 months ago

Lowell, United States XtraMart Full time

**Competitive pay offered, based upon background and experience**

**Benefits include**:

- Tuition Reimbursement: FT up to $**5,000**:

- Referral Program: Earn **$500 **for every referral
- Medical, Dental, Vision
- Career Pathing, Training/Development Programs

**General Managers** are responsible and accountable for the operation of the store by ensuring maximum sales and profitability through: effective merchandising; human resources management; team development; inventory management; operating costs and managing loss control. General Managers are responsible for high customer service levels.
- Responsible for overall management of the store
- Responsible and accountable for the management of all employees and their development
- Recruit, hire, train, motivate, develop, discipline and terminate employees using appropriate documentation (i.e. new hire packets, reference checks, communication forms etc.) and approval process
- Schedule, monitor & be accountable for controlling payroll hours
- Audit and complete required daily paperwork and submit by deadline
- Responsible to make daily bank deposits by deadlines
- Responsible for handling employee and customer complaints and grievances
- Maintain Grand Open Ready standards
- Maintain high levels of cleanliness and sanitation of interior and exterior of facilities according to Company and brand requirements
- Ensures store is secure and safe and complies with all safety and environmental guidelines. Reports issues to proper authority and management when necessary
- Responsible for controlling flow and distribution of all merchandising supplies, including product ordering, receiving merchandise and vendor relations
- Promotes a high level of customer service
- Ensures procedures are implemented and adhered to while protecting company assets
- Responsible for monitoring and implementing legal compliance measures including site audit/inspections
- Troubleshoots and handles maintenance of store equipment
- Ensure adequate gasoline levels as well as coordinate gasoline deliveries
- Must be available 24 hours a day 7 days per week unless on Leave of Absence or vacation
- Keep accurate fuel inventory records (red book), and report any excessive variations
- Maintain accurate compliance binder
- Conduct annual performance evaluations
- Implement all Company promotional initiatives
- Control and be accountable for cash over /short to $200 per month or less and maintain inventory variations to.5% of sales or less
- Other duties assigned by Territory Manger/Regional Manager
- High School Diploma or equivalent
- Possess 2 or more years of supervisory management experience, gasoline industry preferred
- Ability to work unsupervised
- Possess strong computer skills
- Must be available via phone after regular business house, weekends and holidays
- Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed
- Must have reliable transportation and valid driver’s license
- Ability to communicate effectively with associates and guests
- Ability to count, read and write accurately to complete required paperwork
- Ability to operate and use all equipment necessary to operate the store
- Ability to work in a fast aced environment
- Ability to lift/carry up to 25 pounds
- Ability to lift/carry up to 50 pounds on occasion
- Ability to freely access all area of the store including, selling floor, stock area, and register area
- Ability to reach, bend, twist, stoop, kneel and/or crouch during a shift
- Ability to climb ladders/stairs
- Work in intermittent temperatures (i.e. cooler, outside, etc.,)
- Attention to detail
- Strong decision making skills
- Strong financial management skills

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Shift:

- Day shift
- Evening shift
- Night shift

Weekly day range:

- Monday to Friday
- Weekends as needed

**Experience**:

- Retail management: 2 years (required)

Ability to Relocate:

- Lowell, MA 01852: Relocate before starting work (preferred)

Work Location: In person