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General Manager

3 months ago

Lowell, United States Wendy's Full time
Job DescriptionJob DescriptionDescription:

As the General Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer satisfaction, and managing a team of dedicated staff. You will lead by example, instilling a positive work culture while driving sales and profitability.

Requirements:

- Oversee daily restaurant operations, ensuring compliance with health and safety regulations.

- Manage staff recruitment, training, and performance evaluations to maintain a motivated team.

- Implement and maintain operational standards to deliver exceptional customer service.

- Monitor financial performance, including budgeting, forecasting, and cost control measures.

- Develop and execute marketing strategies to drive sales and increase brand awareness.

- Foster a positive and productive team environment, encouraging collaboration and communication.

- Address customer feedback and resolve any issues promptly to maintain satisfaction.

- Ensure the restaurant is clean, organized, and well-maintained.

-Previous experience in a management role in the food service industry, preferably with Wendy’s or a similar fast-food establishment.

- Strong leadership and team management skills.

- Excellent communication and interpersonal abilities.

- Proven track record of achieving sales and financial goals.

- Ability to work in a fast-paced environment and handle multiple tasks.

- Flexibility to work various shifts, including weekends and holidays.