Parts and Service Advisor

7 days ago


Lake Villa, United States Gregory Mitsubishi Full time

**IMMEDIATE OPENING FOR PARTS AND SERVICE ADVISOR**

**Gregory Auto Group is growing again**

Due to high traffic and growth GREGORY AUTO GROUP is looking to hire a Parts and Service Advisor for their Mitsubishi store. Dealership Experience is a MUST

**Parts/Service Advisor - Job Responsibilities**:

- Service Advisors / Service Consultants greet customers and complete service request form; suggest services and specials
- Prioritize required services and provide options
- Document services declined and ask for follow-up on future service considerations
- Keep customer informed on completion times, service expenses, and possible changes
- Service Advisors remain involved with delivery of vehicle to customer upon completion to assure all customer concerns are addressed
- Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle
- Providing Technicians / Customers with parts
- Ordering / stocking parts
- Generating new Wholesale accounts and Maintaining positive relationships with existing ones.
- Generating estimates based on work needed
- Answering questions related to parts
- Providing exceptional Customer Service both in person and over the phone

**Parts/Service Advisor - Requirements**:

- Parts Department Experience a MUST
- Dealership Experience is a MUST
- Luxury Experience is a PLUS
- Must be a team player
- Good knowledge of cars required
- Computer proficient
- Valid driver's license

**Job Benefits**:We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:

- Great Pay Plan
- Health & Dental Plan Benefits
- 401K Plan
- Paid Vacation
- We are an Equal Opportunity Employer All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, and pre-employment drug test_

Pay: From $40,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Health insurance

Shift:

- 8 hour shift

Work Location: In person


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