Strategic Communications Advisor-human Resources

2 weeks ago


Baltimore, United States Johns Hopkins University Full time

Reporting to the Executive Director, HR Strategic Initiatives, we are seeking a **_Strategic Communications Advisor-Human Resources_** who will serve as the strategic communications lead for all HR activities, program launches, critical updates and policy changes, working in close collaboration with HR leaders and other identified internal and external stakeholders. This role will be responsible for the design, creation, and execution of all human resources communications, including communications internal to HR staff and external messaging to employees, faculty, and staff of the university. This role will have direct and intentional collaboration with members of the University's Office of Communications and Office of the President, to ensure widespread, consistent and effective communication efforts across various internal and external audiences.

This position will work to reinforce existing communications strengths and further develop an innovative, substantive and proactive stance to enhance the overall HR communications presence and effectiveness across the University. This position requires a strong operational ability to translate the strategy set by the HR Leadership Team into effective communications and the ability to influence outcomes.

**Specific Duties & Responsibilities**
- Oversees communication efforts for the University's Human Resources function, ensuring that messages related to programs, initiatives, and policies are effectively conveyed to employees. Utilizes a range of communication methods to ensure clarity and understanding.
- Takes the lead in developing and implementing strategies to integrate the HR vision, strategy, and priorities throughout the organization via strategic communication channels. These efforts aim to ensure alignment with broader organizational goals and values.
- Organizes and facilitates stakeholder meetings to gather insights and assess the scope of communication needs across various departments and levels within the University.
- Designs comprehensive communication plans tailored to different audiences, including senior leaders, faculty, staff, and retirees, as well as external stakeholders such as prospective employees, peer institutions, and community members.
- Collaborates closely with University Central Communications and other relevant departments to ensure consistency in messaging and standards. Actively participates in knowledge sharing and adopts best practices to enhance communication effectiveness.
- Provides guidance and support to HR leaders, including the Vice President of HR, in their roles as strategic leaders and spokespersons. Assists in preparing them for public forums, events, and media engagements related to HR issues.
- Utilizes strategic communication to encourage desired behaviors among employees, such as participation in benefits enrollment, wellness programs, and performance evaluations.
- Establishes and monitors key performance indicators (KPIs) to evaluate the effectiveness of communication strategies and initiatives. Utilizes data analysis to continuously refine communication approaches and channels.
- Champions innovation in communication tactics, seeking to enhance efficiency and engagement by challenging existing processes and introducing leading-edge strategies and technologies.
- Manages employee communication channels to ensure efficient and effective delivery of messages. Incorporates employee feedback and external research findings to optimize communication strategies.
- Collaborates on strategic communication projects with various Central HR Centers of Excellence and divisions, contributing expertise and support as needed to achieve organizational goals.
- Other duties as assigned.

**Minimum Qualifications**
- Bachelor's Degree in related field.
- Five years related experience.
- Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

**Preferred Qualifications**
- Demonstrated experience in stakeholder management and change communication.
- Proven achievements of large-scale communications and change program.
- Knowledge of information dissemination and advocacy techniques, including alternative ways to inform and motivate via written, verbal, and visual media.
- Excellent verbal and written communication skills, communicating effectively as appropriate for the needs of the audience.
- Ability to analyze information and evaluate results in order to choose the best solutions and solve problems.
- Excellent interpersonal and organizational skills.
- An advanced degree in business, communications, Human Resources or a related field is strongly preferred.
- Demonstrated experience and effectiveness working with senior management during times of significant and substantive change, including a major programmatic launch/revision, organizational structure redesign, leadership transition or transformational shift in priorities.

**Special Knowledge, Skills & Abilitie



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