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Front Desk Representative

1 month ago

Kenosha, United States Comprehensive Orthopaedics Full time

Front Desk Receptionist in an extremely busy orthopaedic practice.

Schedule: Monday-Friday and rotational Saturday.

Duties include, but not limited to:

- open and close office
- check in/out all patients
- assist patients
- triage referrals
- answer and direct incoming phone calls
- take messages from patients for clinical staff
- take patient payments
- schedule appointments
- data entry
- assist in the medical record department when needed

**Experience**:

- Customer service experience required
- Healthcare experience strongly preferred
- General knowledge of health insurance preferred
- Experience with Electronic Health Record (EHR) preferred
- Bilingual preferred
- Proficiency with computer software such as Microsoft Word, Excel and Outlook
- Ability to multi-task and switch between different job duties
- High school diploma or general equivalency diploma (GED) required

Pay: From $15.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance

Healthcare setting:

- Clinic
- Medical office
- Outpatient
- Private practice

Medical specialties:

- Neurology
- Orthopedics
- Physical & Rehabilitation Medicine
- Sports Medicine

Schedule:

- 4 hour shift
- 8 hour shift
- Monday to Friday
- No nights
- Rotating weekends

Application Question(s):

- Do you speak Spanish?
- What are your salary requirements? (Application will not be considered without a response)
- How many years of scheduling experience do you have?

**Experience**:

- Medical terminology: 1 year (preferred)
- Customer service: 2 years (required)

Work Location: In person

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