Medical Office Front Desk Coordinator

1 week ago


Buffalo Grove, United States Ear Nose & Throat Center Full time

**Responsibilities**
- Answer phones and schedule appointments
- Ensure timely and accurate customer service
- Ensure proper mail distribution
- Keep updated records
- Ensure the company’s policies and security requirements are met
- Flexibility to travel between two offices

**Skills**
- Proven work experience as a front desk coordinator
- Thorough knowledge of customer service
- Proficiency in English (oral and written)
- Solid knowledge of MS Office, particularly Excel and Word, eCW experience a plus
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- Hands-on experience with office machines (e.g. fax machines and printers)
- High School diploma; additional certification is a plus

**Typical Physical Demands**:
Work may require sitting for long periods of time, and also stooping, bending, and stretching for files and supplies. An employee occasionally is asked to lift files or paper weighing up to 30 pounds. The position requires manual dexterity sufficient to operate a keyboard, computer, telephone, calculator, copier, and such other office equipment as necessary. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. The position also requires viewing computer screens and typing for long periods of time, and working in an environment which can be very stressful

Work Remotely
- No

Pay: $18.00 - $20.00 per hour

Must be vaccinated against Covid-19.

Pay: $18.00 - $21.00 per hour

Expected hours: 36 - 40 per week

**Benefits**:

- 401(k)
- Health insurance
- Paid time off

Healthcare setting:

- Private practice

Medical specialties:

- Otolaryngology
- Surgery

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



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