Learning Experience Designer
3 weeks ago
Primary Details
Time Type: Full time
Worker Type: Employee
The Opportunity
This role is responsible for partnering with key stakeholders to define divisional learning and capability needs. You will be establishing effective solutions in addition to implementing global frameworks and initiatives that support embedding a high-performance culture.
Primary Responsibilities
- Assess learning and capability needs for the division and contribute to the enterprise view.
- Establish, communicate and implement learning initiatives tied to divisional strategic goals and in line with learning plans and budgets
- Design learning solutions that respond to the business needs of the customer and are effectively designed within agreed methodologies and quality control standards.
- Evaluate learning effectiveness against learning plans using agreed methods and frameworks
- Establish and maintain excellent collaborative working relationships within the Talent and People team, Divisional customer group and external vendors
- Support the embedding of a high performance, growth mindset culture (DNA) through talent programs and activities
- Enhance the employee experience by creating engaging and accessible learning solutions
- Source and evaluate learning solution designs from external vendors, develop recommendations and participate in the decision-making process
- Utilize data to identify best practices and integrate them into current learning programs to benefit enterprise & divisional customers
- Contribute to the professional development (program design, program delivery and consulting skills) of other team members through coaching and mentoring
Required Education
- Bachelor's Degree or equivalent combination of education and work experience
Required Experience
- 8 years relevant experience
Preferred Competencies/Skills
- Strong technical learning capabilities, including learning measurement and course evaluation and assessment, and competency frameworks
- Innovation mindset, flexibility and adaptability
- Strong customer service skills and service orientation
- Highly developed internal consulting, change management and project management skills
- Excellent visual written and verbal communication skills
- Commercial and financial acumen, including ability to design to budget
- Ability to work with multiple stakeholders with competing needs and demands
- Agile in developing solutions that respect local/global differences
- Large and small group learning and workshop facilitation skills
- Demonstrated ability to deliver outcomes in multiple locations, cultural context and languages
Preferred Experience
- Experienced in learning role in global and complex organization
- Experienced in supporting learning delivery and/or broader HR processes
- Experience in evaluating project/program outcomes, interpreting results and understanding their implication/impact on organizational performance
Preferred Licenses/Certifications
- Association for Talent Development (ATD) certification(s)
- Human Resources Certificate Institute certification(s)
- Learning and development-related designation
- Insurance industry designation
Preferred Knowledge
- Strong knowledge of delivery of Learning and/or Human Resources function
- Knowledge of learning processes and supporting administrative functions
- Familiar with learning frameworks, models and their use in underpinning business strategies
- Extensive knowledge of adult learning principles, instructional design theory, techniques and trends
- In depth understanding of Enterprise and Divisional strategic direction and priorities
- Understanding of business consulting methods
- Knowledge of relevant trends and information within the industry
About QBE
We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage.
We’re an international insurer that’s building momentum towards realizing our vision of becoming the most consistent and innovative risk partner.
And our people will be at the center of our success. We’re proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities.
With more than 12,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.
We believe this is our moment: What if it was yours too?
Your career at QBE — let’s make it happen
US Only - Travel Frequency
- Occasional (approximately 5-10 trips annually)
US Only - Physical Demands
- General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basi
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