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Director Laboratory Services

3 months ago

Austin, United States Thermo Fisher Scientific Full time

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.
- Discover Impactful Work:
Directs and oversees the daily operations of the clinical and Pharmacokinetic (PK) laboratories including the central lab function. Works with the lab managers to validate clinical tests and respond appropriately to clinical issues that pertain to clinical laboratory operations.
- A day in the Life:
- Interacts/communicates/coordinates with staff, supervisors and other departments within the facility in regard to lab issues or other pertinent information.
- Troubleshoots problems and finds resolutions within the various labs.
- Configures information systems for upcoming studies.
- Evaluates quality data, records and other documents at a minimum of once per month, to ensure accurate and timely results. Analyzes operations for improvement.
- Reviews study proposals for feasibility and issues relating to the laboratories.
- Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations.
- Collaborates, reviews, and updates SOPs and other functional policies as required.
- Develops and is responsible for schedules and performance standards.
- Interacts with senior management, and others concerning matters of significance to the company.
- Conducts business and technical briefings for senior management and for external management and / or representatives.
- Keys to Success:
**Education**

Education and training that meets the minimum standards for the College of American Pathologists (CAP) High Complexity Testing in the Technical Supervisor role
- Bachelor’s Degree in medical technology, or chemical, physical or biological science and 4 years training and experience in high complexity testing in the respective specialty **or**:

- Master’s degree in medical technology, clinical laboratory science, or chemical, physical, or biological science and 2 years training experience in high complexity testing in the respective specialty **or**:

- Doctoral degree in clinical laboratory science, chemical, physical or biological science with 1 year training and experience in the respective specialty

**Experience**
- 5+ years of management responsibility, preferably in a clinical laboratory environment
- 8+ years professional, clinical laboratory and/or clinical research industry experience
- American Society for Clinical Pathology (ASCP) Certification in applicable specialty is a plus but not required

**Knowledge, Skills, Abilities**
- Advanced knowledge of clinical laboratory testing, special handling processing, and laboratory instrumentation
- Knowledge of statistics to determine drift, variance, reference ranges and other parameters to monitor laboratory processes
- Ability to write operational procedures, responses to queries, responses to audit findings
- Ability to train and mentor others
- Strong leadership skills, including delegation
- Excellent written and verbal communication skills
- Excellent time management and organizational skills
- Problem solving and troubleshooting abilities
- Proficient in Microsoft Office products
- Ability to work in a collaborative team environment

**Work Environment**
- Work is performed in an office and/or a laboratory and/or a clinical environment with exposure to electrical equipment.
- Occasionally drives to site or client locations, occasionally travels within the United States.
- Exposure to biological fluids with potential exposure to infectious organisms. Rare exposure to skin and lung irritants, radiation, toxic materials and hazardous waste.
- Personal protective equipment required such as protective eyewear, garments and gloves.
- Exposure to fluctuating and/or extreme temperatures on rare occasions.
- May rarely work non-standard hours.
- Physical Requirements- Frequently stationary for 6-8 hours per day.
- Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Moderate mobility required.
- Occasional crouching, stooping, be